20
AFTER-SALES SERVICE
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide”.
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
a brief description of the fault
the product type and exact model
your full address
your telephone number
If any repairs are required, contact an authorized After-Sales Service Centre
(to ensure the use of original
spare parts and correct repairs). Spare parts are available.
Energy saving
For optimum results, it is advisable to:
Use pots and pans with bottom width equal to that of the cooking zone.
Only use flat-bottomed pots and pans.
When possible, keep pot lids on during cooking.
Use a pressure cooker to save even more energy and time.
Place the pot in the middle of the cooking zone marked on the hob.
