KING CUSTOMER CARE:
kingliving.com/support
Frequently Asked Questions (FAQ)
Q
Why doesn’t my recliner module respond when a button is touched?
1
Your recliner module may not be connected to power. Follow these steps:
1. Ensure the power cable is plugged into the power outlet and the outlet is switched ON.
2. Ensure the power cable is connected to the power supply and the LED on the power supply is
illuminated.
3. Ensure the extension power cable is connected to the power supply.
4. Ensure the extension power cable is connected to the rear of the recliner module.
5. If the recliner module still doesn’t respond when you touch a button continue below.
2
Your power supply may have overheated. Follow these steps:
1. Turn power OFF at the power socket, unplug power cable and wait for 15 minutes.
2. Re-connect power cable and turn power ON at the power socket.
3. Check that the light on the power supply is illuminated.
4. If the recliner module still doesn’t respond when a button is touched, contact King Customer
Care.
Q
Why aren’t the seams on my recliner modules sitting Straight?
For an enhanced comfort experience the Nimbus uses a soft multi-layered cushioning system.
The soft nature of these layers means that the seams on one recliner module may not perfectly align
See the following FAQ for more details.
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