Problem
Possible Cause
Remedy
Vehicle needs a push
to go forward
Poor contact of wires or
connectors
Check that battery connectors are firmly plugged
into each other. If wires are loose around the motor
call Consumer Relations at 877-741- 6154 for an
authorized service center
“Dead Spot” on motor
A
dead spot
means the electric power is not being
delivered to the terminal connection and the
vehicle needs repair. Call Consumer Relations at
877-741-6154 for an authorized service center
Loud grinding or
clicking noises coming
from motor or gear box
Motor or gears are damaged Call Consumer Relations at 877-741-6154 for an
authorized service center
6V Battery will not
recharge
Battery connector or adapter
connector is loose
Check that battery connectors are firmly plugged
into each other
Charger not
plugged in
Check that battery charger is plugged into a
working wall outlet
Charger is not working (lights
not glowing)
Call Consumer Relations at 877-741-6154 for an
authorized service center
Battery bubbles or
gurgles when charging
This is normal and not a
cause for concern
Charger feels warm
when recharging
This is normal and not a
cause for concern
Do not return this product to the place of purchase. If your Police Car needs service, repairs or replacement
parts, call:
Kid Trax Toys Consumer Relations
Hours: 8:00am – 5:00pm (CST) Monday - Friday
Phone:
877-741-6154
Email: [email protected]
Web: www.kidtraxtoys.com
For service and repairs you will be directed to an authorized service center. To order parts have the model
and serial number and a brief description of the part. The following is a list of available replacement parts:
• Front wheel
• Rear wheel
• Wheel cover
• Hub caps
• Hardware bag for wheel assembly
• Hardware bag for dashboard and steering rod
• Seats
• 12-volt battery
• Battery Charger
• Mirrors
• Steering Wheel
17
Services, Repairs and Parts
