8-5
Phone projection
Symptom
Possible cause
Solution
Phone projection
does not start when
a smartphone is
connected via a USB
cable.
Phone projection not
supported by the
phone
Visit the following websites and ensure
that the smartphone supports the
corresponding function.
•
Android Auto: https://support.google.
com/androidauto
•
Apple CarPlay: https://www.apple.com/
ios/carplay
Phone projection
disabled
•
On the Home screen, press
All Menus
>
Setup
>
Device Connections
,
select a function you want to use, and
activate it.
•
Check if the function is disabled in
the application settings or restriction
settings on the smartphone.
Smartphone
not ready or
malfunctioning
•
Check if the smartphone′s battery
is low. If the battery is low, the
smartphone may not be recognized.
•
If the network signal is weak, phone
projection may not work correctly.
•
If the smartphone is locked, unlock it.
•
Reset the smartphone and reconnect it.
When phone
projection starts or is
in use, a black screen
is displayed.
Smartphone
malfunctioning
•
Disconnect the USB cable from the
smartphone and reconnect the cable.
•
Reset the smartphone and reconnect it.
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