17
Questionable or Inconsistent Results
If your blood glucose or blood β-ketone result does not match how you feel, please:
•
Check the expiration date and discard date of the test strip.
•
Confirm the temperature in which you are testing is between 45.5 and 113°F.
•
Make sure the test strip has been stored at 36-86°F, 10-90% relative humidity.
•
Make sure the test strip was used immediately after removing it from the test
strip foil pouch.
•
Make sure that you followed the test procedure correctly.
•
Perform a control solution test (See
Performing a Control Test
below for
instructions).
After checking all of the conditions listed above, repeat the test with a new test strip.
If you are still unsure of the problem, please contact
Keto-Mojo
at 800-513-1965 (5
days a week, 10am-4pm PST) for further assistance. Please contact your
healthcare professional if you need help outside of these hours.
Testing with Control Solution
Why Perform Control Tests?
Performing a control test lets you know that your meter and test strips are working
properly to provide reliable test results. You should perform a control test:
•
Once a week
•
When you open a new box of test strips
•
When you want to check the meter and test strips
•
When your test strips were stored in extreme temperature or humidity
•
After cleaning your meter
•
If you dropped the meter
•
If you suspect your test result is not accurate. Or if your test result does not
match with how you feel
About the Control Solutions
•
Only use
Keto-Mojo
®
Blood Glucose, and
Keto-Mojo
®
Blood β-Ketone Control
Solutions (2 and 3) to perform tests on this system.
•
The control solution results are not included in the average value calculation.
•
Store the control solution at 36-86°F, 10-90% relative humidity.
•
All expiration dates are printed in Year-Month format. 2021-01 indicates
January 2021.
•
Do not use control solution that is out of the expiration date (the
Keto-Mojo
®
Blood Glucose,
Keto-Mojo
®
Blood β-Ketone control solution expires upon the
expiration date or 6 months after the bottle is opened for the first time,
whichever comes sooner.)
•
Shake the bottle well before use.
•
Close the bottle tightly after use.
