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Service and Warranty
Warranty
Kessler Engineering, LLC. warrants all of our products to be free from defects in material
and workmanship under normal use for a period of one year from the date of purchase.
During this one-year warranty period, Kessler Engineering will either repair or replace the
product at it’s option at the Kessler Engineering facility in Beavercreek, Ohio.
This warranty will be void if the product has been repaired or altered by anyone other
than the staff at Kessler Engineering. This warranty does not apply to products damaged
due to improper installation or abuse/misuse.
Repair Policy
Please contact our service department for return authorization and shipping instructions
prior to sending any product for service or repair. All items shipped to Kessler Engineer-
ing, must be packed appropriately and insured against damage. Kessler Engineering is not
responsible for merchandise damaged in shipment. Be sure to include a note describing the
problem in detail and include your contact information (phone number and e-mail).
Return Policy
All returns must receive prior authorization. Returned items must also include a copy of
the original sales receipt and be returned with the original box, manuals, and accessories.
Returns must be received within 7 days of purchase and are subject to a restocking fee.
Shipping expenses are not refundable.
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