FAQ
Tablet cannot connect to AP700
WiFi SSID/Cannot find AP700 WiFi
SSID under WiFi network selection
Cannot SAVE Program Mode
Template
The App and the lamp(s) is not
synchronizing under Program
Mode
Electric Power shut down
How to sync multiple lamps
How to delete connections with
AP700
One or more lamp(s) is missing
App crash during connection
Information of lamp(s) is missing
after setting up WiFi
1 Make sure AP700 WiFi Indicator is flashing (Press and simultaneously
to turn on WiFi).
2 If AP700 WiFi SSID is still not found, unplug and replug power supply and
turn on WiFi.
1 Press “Refresh List” at top right corner.
2 Make sure AP700 WiFi Indicator light is solid blue.
3 Make sure the Tablet is connected to the correct AP700 WiFi
SSID/Wireless router.
4 If still not working, repeat Wi-Fi set up.
1 Make sure you connect to the correct AP700 WiFi SSID/Wireless router.
2 Press “Refresh List” at top right corner.
1 Press and simultaneously, the WiFi Indicator will flash.
2 Wait 10~20 sec, press “Refresh List”.
1 Press “Group number” on the lamp interface.
2 Switch to the same number to put lamps into same group.
1 Make sure AP700 is connected to the AC outlet.
2 Make sure you connect to the correct AP700 WiFi SSID/Wireless router,
then press “Refresh List”.
1 Make sure your Pad is at real time setting.
2 Disconnect (Press and simultaneously) and reconnect the lamp(s)
that is not syncing with the App.
You can only SAVE a new program when performing “Create New Program”
and edit from the templates.
1 Make sure you connect to the right network.
2 Press “Refresh List” at top right corner.
3 Reset app.
Issue
Remedy
5
