Kesseböhmer USA Inc. | 106 Market Street | Suite 300 | Wilmington, NC 28401 | 910-338-5080
|
www.cleverstorage.com
DISPENSA
Installation in Home—
NOT
NEWLY INSTALLED
Problem
Possible Issue
Possible Solution (brief)
Confirmed
Notes
Runner does not
move smoothly
and/or quietly
while opening and
closing
Bottom runner dirty
Remove all parts of bottom runner and
clean with lint free cloth and window
cleaner. NEVER OIL!
Connection between frame and bottom
runner is loose
Check the connection and tighten fixing
screws if needed
Bottom runner not screwed tight to
floor
Check/tighten all screws
Floor sags under weight
Add more support in center of cabinet
beneath the floor
Runner does not
soft close as
expected
Soft close is not snapped into top of
frame
Check position and snap into place
Stop catch on top guide is broken off
Replace top guide
Bottom soft closer not engaged
Release trigger on soft closer, close
cabinet completely and reopen to check
Unit gets stuck halfway and won't soft
close
Debris lodged in runner—remove all
parts of bottom runner and clean with
lint free cloth and window cleaner.
NEVER OIL!
Unit doesn't close
completely
Door sticks out an inch or two instead
of closing
Open unit completely and close
Push door shut with some force (it
should click)
Door bracket not engaged in frame
completely/become loose
Check and re-attach door
Door out of adjustment
Follow adjustment procedures to adjust
door angle
Unit doesn't open
completely
Bottom runner dirty
Remove all parts of bottom runner and
clean with lint free cloth and window
cleaner. NEVER OIL!
Unit is noisy
during opening
and closing
Bottom runner dirty
Remove all parts of bottom runner and
clean with lint free cloth and window
cleaner. NEVER OIL!
Floor sags under weight
Add more support in center of cabinet
beneath the floor
