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13
Troubleshooting Guide
What might appear to be a malfunction in your
unit may just be the result of slight misoperation
or miswiring. Before calling service, first check the
following table for possible problems.
?
The HD Radio mode cannot be selected.
✔
The connection wire is not connected.
☞
Use the connection wire to connect the control
unit and the HD Radio tuner.
?
Nothing happens when the buttons are pressed.
✔
The computer chip in the unit is not functioning
normally.
☞
Press the reset button on the Control/Controller
unit.
?
No sound can be heard, or the volume is low.
✔
The input/output wires or wiring harness are
connected incorrectly.
☞
Reconnect the input/output wires and/or the
wiring harness correctly. See the section on
<Connecting Wires to Terminals>.
✔
The preset broadcast station is not transmitting in
the mode that was set with <Receive Mode>.
☞
Please set <Receive Mode> to "Auto".
✔
It switches between the Digital broadcasting and
Analog broadcasting too often.
☞
If the receiving condition is bad, <Receive
Mode> should be set to "Analog".
✔
In digital AM broadcasting, receive mode switches
between stereo and monaural too often.
☞
Receiving condition is bad or unstable. Stereo is
chosen when receiving condition is good, and
it switches to monaural when the condition
becomes bad.
✔
The source mode was changed or the power switch
was turned on.
☞
The monaural signals are received several
seconds after power-on or after FM tuning to an
HD Radio station.
?
Radio reception is poor.
✔
The car antenna is not extended.
☞
Pull the antenna out all the way.
✔
The antenna control wire is not connected.
☞
Connect the wire correctly, referring to the
section on <Connecting Wires to Terminals>.
?
The tuner cannot be used by the Dual Zone
System.
✔
The HD Radio source cannot be selected by the Dual
Zone System.
☞
An internal source other than Tuner can be
selected.
The messages shown below display your
systems condition.
Linking:
Although the Sub channel was selected, it is
under reading or has not been received.
HD# Off/ #CH Off/ OFF:
• The Sub channel, which cannot be used,
was selected.
• <Receive Mode> is set to "Analog";
therefore, the channel cannot be used.
➪
Set <Receive Mode > (page 4/ 9) to
"Auto" or "Digital".
⁄
• In HD Radio mode, the display of Station Name or Song
title should be set up. The channel information cannot be
displayed in the Frequency display. (page 6/ 9)
B64-4403-00̲00̲KTC-HR300̲English.indd 13
B64-4403-00̲00̲KTC-HR300̲English.indd 13
08.12.19 9:22:02 AM
08.12.19 9:22:02 AM
