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A DIVISION OF ACCO BRANDS CORPORATION   

 

Q:

 

Can

 

I

 

connect

 

to

 

an

 

additional

 

screen

 

via

 

the

 

additional

 

USB

C

 

port

 

on

 

the

 

back

 

of

 

the

 

SD4500

 

or

 

the

 

SD4600P

 

dock?

 

A:

 

No,

 

you

 

cannot

 

connect

 

to

 

an

 

additional

 

screen.

 

This

 

is

 

because

 

that

 

particular

 

USB

C

 

port

 

does

 

not

 

support

 

video.

 

It

 

does

 

support

 

a

 

15W

 

(5V/3A)

 

power

 

specification

 

for

 

USB

C

 

Power

 

Delivery,

 

so

 

it

 

is

 

capable

 

of

 

data

 

transfer

 

and

 

charging

 

a

 

device,

 

such

 

as

 

a

 

smartphone

 

or

 

tablet

 

with

 

a

 

USB

C

 

port.

 

 

Q:

 

Can

 

I

 

use

 

the

 

USB

A

 

port

 

on

 

the

 

front

 

of

 

the

 

dock

 

(SD4500

 

or

 

the

 

SD4600P)

 

to

 

charge

 

my

 

smartphone

 

or

 

tablet?

 

A:

 

Yes,

 

the

 

front

 

USB

A

 

port

 

supports

 

standard

 

battery

 

charging

 

capabilities

 

of

 

up

 

to

 

2.1A

 

and

 

is

 

capable

 

of

 

charging

 

a

 

smartphone

 

or

 

tablet.

 

To

 

achieve

 

faster

 

charging,

 

you

 

should

 

plug

 

in

 

your

 

mobile

 

device

 

before

 

plugging

 

the

 

dock

 

into

 

the

 

PC.

 

 

Q:

 

What

 

is

 

the

 

maximum

 

data

 

speed

 

of

 

the

 

USB

 

3.0

 

ports

 

on

 

your

 

USB

C

 

docking

 

stations?

 

A:

 

All

 

the

 

USB

 

3.0

 

ports

 

on

 

the

 

Kensington

 

USB

C

 

docks

 

support

 

5Gbps

 

data

 

speed.

 

 

Q:

 

Can

 

I

 

use

 

another

 

USB

C

 

cable

 

(not

 

from

 

the

 

original

 

box)

 

on

 

this

 

dock?

 

A:

 

No,

 

we

 

can

 

only

 

guarantee

 

the

 

performance

 

of

 

the

 

18

inch

 

USB

C

 

cable

 

that

 

ships

 

with

 

the

 

dock.

 

USB

C

 

cables

 

vary

 

greatly

 

between

 

different

 

manufacturers.

 

We

 

recommend

 

that

 

users

 

contact

 

Kensington

 

Tech

 

Support

 

for

 

replacement

 

USB

C

 

cables

 

if

 

needed

 

at

 

1

800

535

4242.

 

 

Q:

 

Can

 

I

 

use

 

adapters

 

to

 

connect

 

to

 

the

 

primary

 

USB

C

 

port

 

on

 

the

 

SD4500

 

or

 

SD4600P

 

or

 

connect

 

the

 

HDMI/DP

 

video

 

cables

 

to

 

VGA/DVI

 

ports?

 

 

A:

 

No,

 

you

 

cannot

 

use

 

a

 

USB

C

 

adapter

 

to

 

connect

 

the

 

docking

 

station

 

to

 

a

 

USB

 

3.0

 

host

 

device,

 

it

 

can

 

only

 

be

 

connected

 

directly

 

via

 

a

 

native

 

USB

C

 

port.

 

For

 

video,

 

to

 

connect

 

the

 

HDMI

 

or

 

DP

 

cables

 

to

 

DVI

 

or

 

VGA

 

ports,

 

you

 

will

 

have

 

to

 

use

 

active

 

adapters,

 

which

 

can

 

be

 

expensive.

 

Passive

 

adapters

 

will

 

not

 

allow

 

the

 

video

 

signals

 

to

 

pass

 

from

 

the

 

host

 

device

 

through

 

the

 

docking

 

station

 

and

 

on

 

to

 

the

 

monitor.

 

Содержание SD4500

Страница 1: ...updated the performance should be nearly flawless If you have questions about USB C please take a look at the following Frequently Asked Questions FAQ s Things to Know Before You Buy Common Issues Yo...

Страница 2: ...Gen 2 Power Delivery laptops may or may not support power delivery If USB C power delivery is not supported a traditional laptop power tip is going to be needed to charge the device Video support may...

Страница 3: ...y during the handshake 2 Only the functions that are allowed by both the computer and the accessory via the USB C connection will work Q Are the Kensington USB C products all Plug Play A Yes all our U...

Страница 4: ...manufacturer to ensure that your device supports DisplayPort Alt Mode over USB C You should be able to find this information via your device manufacturer s website in the device s user manual technica...

Страница 5: ...cally from Intel or AMD is up to date If you are having video issues it typically can be resolved by downloading the latest graphics driver update from your device manufacturer Please review the manuf...

Страница 6: ...data speed of the USB 3 0 ports on your USB C docking stations A All the USB 3 0 ports on the Kensington USB C docks support 5Gbps data speed Q Can I use another USB C cable not from the original box...

Страница 7: ...is not charging my laptop or tablet Possible Solutions USB C power delivery PD is supported on SD4600P for up to 60W Profile 4 Even if your laptop supports a higher wattage the dock will still provid...

Страница 8: ...d to be repeated Problem I am trying to set up dual monitors on my desktop However only one of the two monitors is working The other one is not showing anything Possible Solutions Ensure that you have...

Страница 9: ...video compatibility issues as we are still at a very early stage in the development of DisplayPort Alt mode over USB C We provide a firmware upgrade tool for our SD1500 USB C Mobile Dock CV4000H USB C...

Страница 10: ...ry plugging the wireless receiver for your mouse or keyboard into a USB 2 0 port if one is available If there are no USB 2 0 ports available you will continue to experience sub optimal performance as...

Страница 11: ...l getting audio out of my laptop How do I fix this Possible Solution Sometimes the computer will not automatically default to the audio channel coming out of the dock because a driver is not needed fo...

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