Trouble Shooting
Symptom:
No mouse movement.
Possible Causes:
(1) Make sure the mouse is securely
plugged in the PS/2 or USB port.
(2) Make sure you have installed
Kensington ValuMouse Wireless
software or the standard Microsoft
mouse drivers included with your
Windows operating system.
Symptom:
The cursor on the screen remains at
one spot or moves erratically.
Possible Causes:
Check the mouse cable for any
breaks or sharp twists. Examine the
cable closely where it connects to
the mouse.
Symptom:
Mouse movement does not produce
corresponding cursor movement or
there is a brief pause during movement.
Solution:
Clean the silicone rubber-coated ball
and rollers.
For additional assistance, please visit
www.valumouse.kensington.com
Trouble Shooting
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