36
Before You Call (continued)
CONCERN POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER (Continued)
Ice cubes
are freezing
together.
• Ice cubes are not
being used frequently
enough.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow
cubes break open in
the bin and leak their
water onto existing
ice, which causes it to
freeze together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Ice should be used at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water.
This is usually the result of a clogged
water filter. Replace the water filter.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
•
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
•
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
Drawers are
difficult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers slide
on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
RUNNING OF REFRIGERATOR
Compressor
does not run.
• Freezer control is set to
“OF” or “0”.
• Refrigerator is in
defrost cycle.
• Plug at electrical outlet
is disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.