32
BEFORE CALLING FOR SERVICE (continued)
Problem
Possible Cause
Solutions
Water in the washer drains
slowly or not at all, or the
display shows:
Drain hose is kinked, pinched, or
clogged.
Drain discharge is more than 96 inches
above bottom of washer.
Make sure the drain hose is free of
clogs, kinks, etc., and is not pinched behind
or under the washer.
Adjust or repair drain. Maximum drain
height is 96 inches (8 ft.)
The display shows:
The washer has detected an out of
balance load.
If the washer detects a load that is too
far out of balance to spin, it will dis-
play this code while it is attempting to
rebalance the load. The washer will
add water and try to redistribute the
load automatically. This display is for
your information only, and no action is
required.
The display shows:
If the ub rebalance (see above) is not
successful, this error will be displayed.
The load is too small.
Heavy articles are mixed with lighter
items.
The load is out of balance.
The automatic attempt to rebalance the load
was not successful. The cycle has been paused
to allow the load to be manually adjusted.
Small loads may need additional items to be
added to allow the washer to balance the
loads.
The load may have heavy items loaded with
lighter items. Always try to wash articles of
somewhat similar weight to allow the washer
to evenly distribute the weight of the load for
spinning.
Manually redistribute the load if articles have
become tangled preventing the automatic
distribution from working properly.
The display shows:
Control error.
Unplug the washer and wait 60 seconds.
Reconnect power and try again. If the error
reappears, call for service.
The display shows:
Water level is too high due to a faulty
water valve.
Close the water faucets, unplug the wash-
er, and call for service.
The display shows:
The water level sensor is not working
correctly.
Close the water faucets, unplug the wash-
er, and call for service.
The display shows:
A motor error has occurred.
Allow the washer to stand for 30 minutes
and then restart the cycle. If the LE error
code persists, call for service.
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Clutch error.
Mechanical failure.
Unplug the washer and call for service.
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Foreign objects, such as coins, pins, clips,
etc., caught between the wash plate
and the inner basket.
Turn off the washer and then press the
Power button. Press the spin speed button
without selecting a cycle to drain and
spin the load.
When the spin is complete, remove the
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objects caught in the wash plate.
Always check pockets, etc., before wash-
ing to prevent error codes or damage to
the washer or clothing.
TROUBLESHOOTING GUIDE
