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TROUBLESHOOTING GUIDE

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an

early stage.

BEFORE CALLING FOR SERVICE (continued)

Problem

Possible Cause

Solutions

Water in the washer

drains slowly or not

all, or the display

shows:

Drain hose is kinked, pinched, or clogged. Make sure the drain hose is free of clogs, kinks,

etc.,

and is not pinched behind or under the

washer.

The drain pump

lter is clogged.

Clean the drain pump

lter. See Maintenance in

the

Care and Cleaning section.

Drain discharge is more than 96 inches

(244 cm) above bottom of washer.

Adjust or repair drain. Maximum drain height is

inches (244 cm).

Washer

lls with water

slowly or not at all, or

the display shows:

Water supply faucets are not open fully.

Make sure that the water faucets are fully open.

Water line hoses are kinked, pinched, or

crushed.

Make sure the hoses are not kinked or pinched.

careful when moving the washer during

cleaning and

maintenance

Water inlet

lters are clogged.

Clean the inlet

lters. See Maintenance in the

Care

and Cleaning section.

Water supply pressure to faucet or house

too low.

Check another faucet in the house to make sure

that

household water pressure is adequate and

ow is not

restricted.

Water supply connected with leak-

limiting

hoses.

Hoses designed to limit leaks can trip falsely

and

prevent the washer from

lling. The use of

leak

limiting hoses is not recommended.

Cycle won’t start, or

the display shows:

The door is not closed properly.

Make sure that the door is closed properly and

press

the START/PAUSE button. After starting

a cycle, it

may take a few moments before the

drum begins to

turn or spin. The washer will not

operate unless the

door is locked.
If the door is closed and locked and the open

door

error message is displayed, call

for service.

The display shows:

Load is too small.

Add 1 or 2 similar items to help balance the load.

Load is out of balance.

The washer has an imbalance detection and

correction system. If individual heavy articles are

loaded (bath mat, bath robe, etc.) and the imbalance

is too great, the washer will make several

attempts to

restart the spin cycle. If an imbalance

is still detected,

the washer will stop and the error

code will display.

The display shows:

Control error.

Unplug the washer and wait 60 seconds. Reconnect

power and try again. If the error reappears, call for

service.

The display shows:

Water level is too high due to a faulty

water valve.

Close the water faucets, unplug the washer, and

call

for service.

The display shows:

The water level sensor is not working

correctly.

Close the water faucets, unplug the washer, and

call

for service.

The display shows:

A motor error has occurred.

Allow the washer to stand for 30 minutes and

then

restart the cycle. If the LE error code persists,

call for

service.

The display shows:

A power failure has occurred.

If the power to the washer has been interrupted

during a cycle, the PF error code will display

the next

time the washer is turned ON. This will

alert you to

the fact that the previous cycle may

not have been

completed. Select any cycle to

clear the error code

and use the washer.

The display shows:

If the washing machine detects too many

suds, it displays this error code and adds

a Suds Reducing cycle. This adds about

two hours to the cycle time. If too many

suds are detected during spinning, the

washing machine stops to help prevent

leaking.

Do not add more than the manufacturer’s

recommended amount of detergent.

Содержание 796.4130 Series

Страница 1: ...sing HE High Efﬁciency Detergent made for high effciency washers must be used Model 796 4130 Kenmore Front Loading Automatic Washer color number MFL68639762 ver Sears Brands Management Corporation Ho man Estates IL 60179 U S A www kenmore com ...

Страница 2: ...bout the Dispenser Drawer Detergent and Dispenser Use Time and Status Display Cycle Modi er Buttons Steam Cycles and Options Special Functions CARE AND CLEANING Regular Cleaning Maintenance Cleaning the Water Inlet Filters Cleaning the Drain Pump Filter DIAGNOSTICS Using Diagnostics TROUBLESHOOTING GUIDE Normal Sounds You May Hear Before Calling for Service WARRANTY 2 PRODUCT RECORD In the space b...

Страница 3: ... and let the water pow from each for several minutes This will release any accumulated hydrogen gas As the gas is pammable do not smoke or use an open pame during this time Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children Before the washer is removed from service or discarded remove the door to prevent children from ...

Страница 4: ... 120VAC 60Hz grounded outlet Failure to follow this warning can cause serious injury ore electric shock or death Have the wall outlet and circuit checked by a qualioed electrician to make sure the outlet is properly grounded Failure to follow this warning can cause serious injury ore electric shock or death Where a standard 2 prong wall outlet is encountered it is your personal responsibility and ...

Страница 5: ...pervision of children is necessary when the washer is used near children As children grow teach them the proper safe use of all appliances Failure to comply with these warnings could result in serious personal injury Destroy the carton plastic bag and other packing materials after the washer is unpacked Children might use them for play Cartons covered with rugs bedspreads or plastic sheets can bec...

Страница 6: ...STEEL DRUM The ultra large stainless steel drum oçers extreme durability and is tilted to improve eèciency and allow easier access for large items E EASY ACCESS LOCKING DOOR The extra large door locks during operation The door will not open until it is safe to do so F FILTER ACCESS PANEL Provides easy access to the drain pump olter which allows you to clean the olter or retrieve lost items without...

Страница 7: ...uit breaker is recommended NOTE It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualioed service technician To minimize noise and vibration the washer MUST be installed on a solidly constructed poor See the NOTE at right Allowable slope under the entire washer is a maximum 1 in diçerence from side to side or from front to back Installing...

Страница 8: ...hipping bolts and retainers may cause severe vibration and noise which can lead to permanent damage to the washer NOTE The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place 1 Starting with the bottom two shipping bolts use the wrench included to fully loosen all four shipping bolts by turning them counterclockwise 2 Remove t...

Страница 9: ...urs before use and check for leaks prior to operation 1 Inspect the threaded otting on each hose and make sure there is a rubber seal in place in both ends 2 Connect the water supply hoses to the HOT and COLD water faucets tightly by hand and then tighten another ï turn with pliers 3 Always run a gallon or two 4L of water through each inlet hose to push dirt scale and other debris out of the water...

Страница 10: ... and spin performance Option 1 Standpipe Install the end of the drain hose into the elbow bracket Do not extend the drain hose more than 4 inches 10 cm past the end of the elbow bracket Use a tie strap to secure the drain hose in place NOTE Total height of the hose end should not exceed 96 in 243 8 cm from the bottom of the washer The drain hose should be inserted no more than 8 12 inches 20 30 cm...

Страница 11: ...hat all four feet are in orm contact with the poor NOTE If you are installing the washer on the optional pedestal the washer leveling feet should be fully retracted Use the leveling feet on the pedestal to level the washer Tighten all 4 lock nuts securely using the wrench 3 Once the washer is level from side to side and front to back use the adjusting wrench to tighten all four lock nuts securely ...

Страница 12: ...PAUSE BUTTON Press this button to start the selected cycle If the washer is running use this button to pause the cycle without losing the current settings NOTE If you do not press the START PAUSE button within four minutes of selecting a cycle the washer automatically turns OFF D CYCLE MODIFIER BUTTONS Use these buttons to adjust the settings for the selected cycle The settings light up above the ...

Страница 13: ... the cycle modioer buttons NOTE To protect your fabrics not all modioers are available on all cycles Cycle options can also be added by using the option buttons Not all options are available on all cycles A diçerent chime will sound and the LED will not come on if the selection is not allowed 5 ADD DETERGENT Add High Eèciency HE detergent to the detergent dispenser drawer For proper wash performan...

Страница 14: ...Normal Light Whitest Whites Heavily to normally soiled white cottons Yes Yes Hot High Warm Cold Tap Cold Extra High Medium Low No Spin Sanitize Permanent press synthetic items Yes Yes Extra Hot High Normal Extra High Medium Low No Spin Heavy Light NOTE To protect your garments not every wash temperature spin speed soil level or option is available with every cycle ü A chime will sound and the LED ...

Страница 15: ... sound diçerent at diçerent stages of the wash cycle This is normal When the Accela Wash option is selected the drum spins to rinse the clothes To use the No Spin option you must ü deselect the Accela Wash option HOW TO USE Cycle Fabric or Load Type Load Sensing Wash Option Wash Temp Spin Speed Soil Level Accela Wash Steam Treat Pre Wash Extra Rinse Delay Start Stay Fresh Auto Soak Energy Saver Ex...

Страница 16: ...t and bind lint to them while others give oç lint in the laundry process Avoid mixing these lint collectors and lint producers in the same load Mixing these fabrics will result in pilling and linting on the lint collectors For example lint collector knit sweater lint producer terrycloth towels Loading the Washer Check all pockets to make sure that they are empty Items such as clips matches pens co...

Страница 17: ...each to the bleach dispenser DO NOT mix liquid and powdered cleaning agents within the same compartment Liquid Chlorine Bleach Compartment Liquid Fabric Softener Compartment Liquid Detergent Cup Prewash Detergent Compartment Main Wash Detergent Compartment Liquid Bleach Compartment This compartment holds liquid chlorine bleach which is dispensed automatically at the proper time during the wash cyc...

Страница 18: ...the amount of detergent used to avoid oversudsing poor rinsing and detergent buildup in clothing and residue buildup that can contribute to odors in the machine NEVER use a cup or scoop other than the one supplied by the manufacturer of the detergent you are using Never use more than the maximum amount of detergent recommended by the manufacturer Always measure the detergent amount While HE deterg...

Страница 19: ... sensing feature the LOAD SENSING light will blink while the load size is being measured Once the size has been determined the control adjusts the cycle for optimum performance Estimated time remaining will not display until the load size has been determined and may be diçerent for each load C CYCLE STATUS INDICATOR These status LEDs illuminate to indicate which stage of the cycle is currently run...

Страница 20: ...ou are washing Follow the garment fabric care labels for best results Cold rinses use less energy The actual rinse temperature depends on the temperature of the cold water at the faucet Cold water is used for all rinse cycles B SPIN SPEED Higher spin speeds extract more water from clothes reducing drying time and saving energy Press the SPIN SPEED button until the desired speed is selected Some fa...

Страница 21: ...ed options 4 Press the START PAUSE button to start the cycle NOTE The door may be very warm during steam cycles This is normal Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle Steam can cause severe burns IMPORTANT NOTES ABOUT STEAM CYCLES Steam may not be visible during the steam cycles This is normal Do not use steam with delicate fabrics such as w...

Страница 22: ...movement has stopped Door Lock LED turns oç This may take several seconds depending on the water level When a lot of water is in the tub the door unlocks after water drains to a safe level If the temperature in the tub is higher than 113 F 45 C a short warning chime sounds and ADD GARMENTS is NOT allowed for safety ADD GARMENTS is disabled during the CLEAN WASHER cycle for safety To preserve wash ...

Страница 23: ... tablet cleaner directly to the wash drum NOTE Do not add tablet cleaner to the dispenser drawer Do not add any laundry detergent or fabric softener to the drawer when using CLEAN WASHER 4 Turn ON the washer and press the CLEAN WASHER button and the LED will blink Selecting any other cycle after CLEAN WASHER has been selected will cause the CLEAN WASHER cycle to be cancelled 5 After the cycle ends...

Страница 24: ...he washer from damage 6 Unplug the power cord dry the drum interior with a soft cloth and close the door 7 Refer to the instructions below to clean and dry the dispenser drawer 8 Store the washer in an upright position 9 To remove the antifreeze from the washer after storage run the EXPRESS WASH cycle Do not add laundry to this cycle Cleaning the Dispenser The dispenser should be cleaned periodica...

Страница 25: ... Aftermarket hoses are not guaranteed to ot or function correctly Other hoses may not tighten correctly and could cause leaks Subsequent damage to product or property will not be covered under the terms of the product warranty 1 Turn OFF both water faucets completely Unscrew the hot and cold water lines from the back of the washer MAINTENANCE CARE AND CLEANING 2 Carefully remove the olters from th...

Страница 26: ...lip the drain hose and pull it out Place the end of the drain hose into a shallow pan or a poor drain Make sure not to pull the hose out too far or it may not drain properly Plug 3 Remove the plug from the drain hose and allow the water to drain completely NOTE If there is a large amount of water in the drum you may have to empty your container several times Pump Filter 4 Twist the pump olter coun...

Страница 27: ......

Страница 28: ...around washer Inlet hose connection is loose at tap or washer Check hoses Check and tighten hose connections House drain pipes are clogged Unclog drain pipe Contact a plumber if necessary Drain hose has come out of drain Drain hose is not inserted far enough Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain It should be inserted about 8 12 inches 20 3 30 5 cm int...

Страница 29: ...e of washer is too high The washer door has a safety feature to prevent personal injury For example if the washer is paused during the hot wash stage of a sanitize cycle the interior temperature of the drum will be very hot so the door will not unlock This is normal Allow the washer to cool until the DOOR LOCK indicator turns OFF on the display Water level in washer is too high To drain the water ...

Страница 30: ...ents before the drum begins to turn or spin The washer will not operate unless the door is locked If the door is closed and locked and the open door error message is displayed call for service The display shows Load is too small Add 1 or 2 similar items to help balance the load Load is out of balance The washer has an imbalance detection and correction system If individual heavy articles are loade...

Страница 31: ...plies only while this appliance is used in the United States For warranty coverage details to obtain free repair visit the web page www kenmore com warranty All warranty coverage applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household purposes This warranty covers ONLY defects in material and workmanship and will NOT pay for in base light bulbs A...

Страница 32: ...Kenmore Customer Care Hotline 1 844 553 6667 www kenmore com To schedule in home repair service or order replacement parts Para pedir servicio de reparación a domicilio y ordenar piezas ...

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