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TABLE OF CONTENTS
PRODUCT RECORD
Master Protection Agreements
Congratulations on making a smart purchase.
Your new
Kenmore
®
product is designed and manufactured for
years of dependable operation. But like all products, it
may require preventive maintenance or repair from time
to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the
life of your new product. Here’s what the
Agreement* includes:
•
Parts and labor
needed to help keep products operating
properly
under normal use,
not just defects. Our coverage
goes
well beyond the product warranty.
No deductible, no
functional failure excluded from coverage –
real protection.
•
Expert service
by a force of more than 10,000 authorized
Sears service technicians,
which means someone you can
trust will be working on your product.
•
Unlimited service calls and nationwide service,
as often as
you want us, whenever you want us.
• “No-lemon” guarantee
– replacement of your covered
product if four or more product failures occur within twelve
months.
• Product replacement
if your covered product can not
be fixed.
•
Annual Preventive Maintenance Check
at your request – no
extra charge.
•
Fast help by phone –
we call it
Rapid Resolution.
Phone
support from a Sears representative on all products. Think of us
as a “talking owner’s manual.”
•
Power surge protection
against electric damage due to
power fluctuations.
•
$250 food loss protection annually
for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
•
Rental reimbursement
if repair of your covered product
takes longer than promised.
•
10% discount
off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone
call is all that it takes for you to schedule service. You
can call at any time day or night or schedule a service
appointment online.
The Master Protection Agreement is a risk-free purchase.
If you cancel for any reason during the product
warranty period, we will provide a full refund, or a
prorated refund any time after the product warranty
period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply.
For prices and additional information in the U.S.A.
call 1-800-827-6655.
*Coverage in Canada varies on some items.
For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call:
1-800-4-MY-HOME
®
.
In the space below, record the date of purchase, model,
and serial number of your product. You will find the
model and serial number printed on an identification
plate located inside the washer lid. Have these items of
information available whenever you contact Sears
concerning your product.
Model No.
Date of Purchase
Serial No.
Save these instructions and your sales receipt for future
reference.
PROTECTION AGREEMENTS
IMPORTANT SAFETY INSTRUCTIONS
.....................3-5
GROUNDING REQUIREMENTS
.................................... 5
FEATURES AND BENEFITS
Key Parts and Components ......................................... 6
Optional Accessories ....................................................6
Included Accessories ....................................................6
INSTALLATION REQUIREMENTS
Key Dimensions and Specifications ........................... 7
Choose the Proper Location ....................................... 7
Flooring ......................................................................... 7
Clearances ................................................................... 7
INSTALLATION INSTRUCTIONS
Unpacking and Removing Shipping Material ..........8
Connecting the Water Lines ....................................... 9
Connecting the Drain Hose ....................................... 10
Connect to the Power Supply ....................................10
Leveling the Washer ...................................................11
HOW TO USE
Control Panel Features ................................................12
Operating the Washer .................................................13
Cycle Guide ............................................................ 14-15
Sorting Wash Loads ................................................... 16
About the Dispensers .................................................. 17
Detergent and Dispenser Use ....................................18
Time and Status Display ............................................19
Cycle Modifier Buttons .............................................. 20
Option Buttons ....................................................... 21-23
Stain Treat ................................................................. 21
Save Energy ..............................................................21
Extra Rinse ................................................................21
Water Plus ................................................................ 21
Add a Garment ........................................................21
Chime .........................................................................21
Clean Washer ..........................................................22
Fabric Softener ........................................................22
My Cycle ...................................................................22
Soak ...........................................................................22
Delay Wash..............................................................23
Drain & Spin .............................................................23
Control Lock .............................................................23
Special Drain Feature ................................................23
CARE AND CLEANING
Regular Cleaning .....................................................24
Maintenance ............................................................ 25
Cleaning the Washer ............................................. 26
KENMORE CONNECT
™
SYSTEM
.............................. 27
Using the Kenmore Connect
™
System .................... 27
TROUBLESHOOTING GUIDE
Normal Sounds You May Hear ................................ 28
Before Calling for Service ................................... 28-33
Error Codes ............................................................32-33
WARRANTY
...................................................................34
SERVICE
...........................................................Back Cover
