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8-2. Troubleshooting for Steam Dryer
PROBLEM
ADD WATER indicator
light is on during the
drying cycle
• Water supply error.
• This is normal.
• This is steam condensation. The dripping water
will stop after a short time.
• Water level error.
• Unplug dryer and call for service.
• Too many or to different
types of garments in
dryer.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
• The function of this cycle
is to remove wrinkles
from fabric.
• Use an iron to make creases.
• This is normal.
• Depends on individual moisture level in skin.
• Correct drying options
not selected.
• Select load weight manually before starting
REDUCE STATIC option.
• This is normal.
• This is steam condensation on door surface.
Water drips from
nozzle when Steam
Cycle starts.
Steam doesn’t
generate but no error
code is shown.
Garments still
wrinkled after
STEAM REFRESH.
There are no creases
left on garment after
STEAM REFRESH.
Garments have
static after STATIC
SHIELD.
Garments are too
damp or too dry after
STATIC SHIELD.
Water drips from door
during Steam Cycle.
• This is normal.
• Steam vapor is difficult to see when the door is
closed.
Steam is not visible
during Steam Cycle.
• This is normal.
• The drum is turned off so that the steam vapor
remains in the drum.
Drum does not turn
during Steam Cycle.
POSSIBLE CAUSES
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to
MAX line.
(2) Make sure steam feeder is seated properly
and drawer is fully cloased.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor in
steam generator will not work.
• Pump not working. Unplug dryer and call for service.
SOLUTIONS
