40
Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem
Solution
Poor baking results
•
Many factors will have an effect on baking results. Use proper oven rack position.
Center food in the oven and space pans to allow air to circulate. Preheat oven to the set
temperature before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. See
if you feel
the oven is too hot or cold.
Oven does not operate
•
The time of day is not set. The oven clock must first be set in order to operate the oven.
•
Be sure oven controls are set properly. Review instructions for the desired cooking
function in this manual.
•
Service wiring is not complete.
Oven light does not work
•
Be sure the oven light is secure in the socket. See
on
.
Flames inside oven or smoking from
oven vent
•
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe
up excessive spills before starting oven. If flames or excessive smoke are present when
using broil, see
Self clean does not work
•
Oven control not set properly. Review Self Clean section.
Oven racks discolored or do not
slide easily
•
Oven racks left in oven cavity during self clean. Always remove oven racks from oven
cavity before starting a self clean cycle. Clean using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling
•
Incorrect setting. Follow broiling instructions in
•
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling.
•
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error
•
Oven control has detected a fault or error condition. Press STOP to clear the error code.
Try bake or broil function. If the F or E code error repeats, turn off power to appliance,
wait 5 minutes and then repower appliance. Set clock with correct time of day. Try bake
or broil function again. If fault recurs, press STOP to clear.
Soil not completely removed after
self clean
•
Self Clean was interrupted. Review Self Clean instructions.
•
Excessive spills on oven bottom. Clean before starting self clean.
