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16
Before You Call
Problem
Possible Causes
Solutions
Spots and film
on dishes
• Water hardness is too high.
•
Improper loading of dishes.
•
Old rinse aid is used.
• Rinse dispenser empty.
• For extremely hard water install a
water softener.
•
Load the dishes again as the manual
indicates.
• Use fresh rinse aid.
• Add rinse aid to the dispenser.
Etching
• Using too much detergent.
•
The inlet water temperature
exceeds 158°F (70°C).
•
Use less detergent if you have soft
water.
•
Lower the inlet water temperature.
Detergent left
in dispenser
cup
• Detergent may be too old.
• Spray arm is blocked.
• Use fresh detergent.
•
Load the dishes, making sure the spray
arms are not blocked.
Detergent
dispenser will
not shut
•
Improper operation of the
detergent cover.
• Add the detergent and rinse aid as
indicated by the manual.
Water
remains in the
dishwasher
•
Previous cycle has not
finished or has been
interrupted.
• Select the proper cycle explained in
the manual.
Dishwasher
does not drain
properly
• Drain is clogged.
• Drain hose is kinked.
•
Check the air gap if you have one.
Make sure the disposer is empty if
dishwasher is connected to disposer.
• Make sure the drain hose is properly
connected to the sink.
Suds in the tub •
Improper detergent is used.
• Make sure to use only the automatic
dishwasher detergent.
Dishwasher
leaks
•
Excessive suds caused by
using the improper detergent.
•
Dishwasher is not level.
• Make sure to use only the proper
dishwasher detergent.
•
Level the dishwasher.
Black or gray
marks on dishes
•
Aluminum utensils have
rubbed against dishes.
• Rearrange the dishes.
Stained tub
interior
•
Coffee and tea soil.
• Reddish stain.
•
Using an approved spot cleaner to
remove the soil.
• Some tomato-based foods will cause
this, use of the rinse only cycle right
after loading this will decrease the
staining.
Noises
• Detergent cup opening\
Drain pump sound.
•
A hard object has entered
the wash module. When
the object is ground up, the
sound should stop.
•
This is normal.
•
If the noise persists after a complete
cycle, call for service.
Dishwasher
won’t fill with
water
•
Water valve is turn off.
• Door latch may not be
properly seated.
•
Check if the water valve is turn on.
• Make sure the door is closed.