31
Problem
Cause
Correction
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
• Close both doors gently.
•
Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
Drawers are
difficult to move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide on
is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See
table of Care and Cleaning Tips in
CARE & CLEANING section.
RUNNING OF REFRIGERATOR
Compressor does
not run.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.
Refrigerator runs
too much or too
long.
• Room or outside weather
is hot.
• Refrigerator has recently
been disconnected for a
period of time.
• Automatic ice maker is
operating.
• Doors are opened too
frequently or too long.
• Fresh Food/freezer door
may be slightly open.
• Fresh Food/freezer gasket
is dirty, worn, cracked, or
poorly fitted.
• It is normal for the refrigerator to work
longer under these conditions.
• It takes 8-12 hours for the refrigerator
to cool down completely.
• Ice maker operation causes
refrigerator to run slightly more.
• Warm air entering the refrigerator causes
it to run more. Open doors less often.
• Ensure refrigerator is level. Keep food
and containers from blocking door.
See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Clean or change gasket. Leaks in door
seal will cause refrigerator to run longer
in order to maintain desired temperatures.
Compressor
goes off and on
frequently.
• Thermostat keeps the
refrigerator at a constant
temperature.
• This is normal. Refrigerator goes on
and off to keep temperature constant.
TEMPERATURES ARE TOO COLD
Freezer temperature
too cold. Fresh
Food temperature is
satisfactory.
• Freezer control is set too
cold.
• Set freezer control to a warmer
setting. Allow 24 hours for
temperature to stabilize.
Fresh Food
temperature too cold.
Freezer temperature
is satisfactory.
• Fresh Food control is set
too cold.
• Set fresh food control to a
warmer setting. Allow 24 hours for
temperature to stabilize.
Food stored in
drawers freezes.
• Fresh Food control is set
too cold.
• See solution above.
Before You Call