28
Before You Call
PROBLEM
CAUSE
CORRECTION
TEMPERATURE TOO COLD IN REFRIGERATOR (FRESH FOOD) OR FREEZER
Freezer temperature
too cold. Fresh
Food temperature is
satisfactory.
•
Freezer control is set
too cold.
•
Set freezer control to a warmer
setting. Allow 24 hours for
temperature to stabilize.
Fresh Food temperature
too cold. Freezer
temperature is
satisfactory.
•
Fresh Food control is
set too cold.
•
Set fresh food control to a
warmer setting. Allow 24 hours for
temperature to stabilize.
Food stored in drawers
freezes.
•
Fresh Food control is
set too cold.
•
See solution above.
TEMPERATURE TOO WARM IN REFRIGERATOR (FRESH FOOD) OR FREEZER
Freezer/Fresh Food
temperature is too warm.
•
Doors are opened too
frequently or too long.
•
Door is slightly open.
•
Warm air enters the refrigerator
whenever the door is opened.
Open the door less often.
•
See PROBLEM column OPENING/
CLOSING OF DOORS/
DRAWERS.
Freezer temperature
is too warm. Fresh
Food temperature is
satisfactory.
•
Freezer control is set
too warm.
•
Set freezer control to a colder
setting. Allow 24 hours for
temperature to stabilize.
Fresh Food temperature
is too warm. Freezer
temperature is
satisfactory.
•
Fresh Food control is
set too warm.
•
Set Fresh Food control to a
colder setting. Allow 24 hours for
temperature to stabilize.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on
inside of refrigerator
walls.
•
Weather is hot and
humid.
•
Door is slightly open.
•
Door is opened too
often or too long.
•
Open containers.
• The rate of frost buildup and
internal sweating increases.
•
See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
•
Open door less often.
•
Keep containers covered.
Water collects on
bottom side of drawer
cover.
•
Vegetables contain
and give off moisture.
•
It is not unusual to have moisture
on the bottom side of the cover.
•
Move humidity control (some
models) to lower setting.
Water collects in bottom
of drawer.
•
Washed vegetables
and fruit drain while in
the drawer.
•
Dry items before putting them in
the drawer. Water collecting in
bottom of drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on
outside of refrigerator or
between doors.
•
Weather is humid.
•
Door is slightly open,
causing cold air from
inside refrigerator to
meet warm air from
outside.
•
This is normal in humid weather.
When humidity is lower, the
moisture should disappear.
•
See PROBLEM column OPENING/
CLOSING OF DOORS/
DRAWERS.