Problem
Burner(s) will not light
using igniter.
(See Electronic
Ignition
Troubleshooting also)
Pro
Burner(s) will not
match light.
Sudden drop in gas
flow or low flame.
Flames blow out.
Flare-up.
Persistent grease fire.
• See “GAS ISSUES:” on previous
page.
• Match will not reach.
• Improper method of match-lighting.
• High or gusting winds.
• Low on LP gas.
• Excess flow valve tripped.
• Grease buildup.
• Excessive fat in meat.
• Excessive cooking temperature.
• Grease trapped by food buildup
around burner system.
• Burner and/or burner tubes are
blocked.
Prevention/Solution
• See Section I of Electronic Ignition System.
• See Section II of Electronic Ignition System.
• See Section III of Electronic Ignition System.
• Check for gas in LP cylinder.
•Turn off knobs, wait 30 seconds and light grill. If flames are
still low, turn off knobs and LP cylinder valve. Disconnect
regulator. Reconnect regulator and leak-test. Turn on LP
cylinder valve, wait 30 seconds and then light grill.
•Turn off knobs and LP cylinder valve. Disconnect coupling nut
from cylinder. Reconnect and retry.
•Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in
position and let fire burn out. After grill cools, remove and
clean all parts.
• Turn knobs to OFF. Clean burner and/or burner tubes. See
burner cleaning section of Use and Care.
Troubleshooting (continued)
Possible Cause
ELECTRONIC IGNITION:
• No spark, no ignition noise.
• No spark, some ignition noise.
• Sparks, but not at electrode or at full
strength.
• Clean burners and inside of grill/firebox.
• Trim fat from meat before grilling.
• Adjust (lower) temperature accordingly.
• Clean carry-over tube(s) with wire brush.
One burner does
not light from
other burner(s).
• Grease buildup or food particles in
end(s) of carryover tube(s).
Flashback…
(fire in burner tube(s)).
Unable to fill LP
cylinder.
• Out of gas.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP
cylinder connection.
• Some dealers have older fill nozzles
with worn threads.
• Turn front of grill to face wind or increase flame height.
• Refill LP cylinder.
• Refer to “Sudden drop in gas flow” above.
16132-40200139
• 27
• Use long-stem match (fireplace match).
• See “Match-Lighting” section of Use and Care.
• The worn nozzles don’t have enough “bite” to engage the
valve. Try a second LP dealer.
