8
Troubleshooting.
I’ve installed the FlexCam iCam Digital, but the picture doesn’t
appear.
Connect the FlexCam iCam Digital to the computer using the supplied USB cable. Check
to see that the video source (S-video or composite) is set correctly. Ensure that the USB
port is enabled in your computer’s BIOS and in the Windows Control Panel/System Device
Manager.
How do I know the driver for the FlexCam iCam Digital has been
properly installed?
Right-click the My Computer icon on the desktop. Choose Properties. Click the Hardware
tab, then Device Manager. Click the plus sign next to the icon labeled Imaging. If the
Imaging folder is missing, you need to reinstall the drivers.
If you are experiencing other problems with your camera,
• Ensure all camera adapter/cable connections and electrical connections are done
correctly and completely.
• Check all equipment for faulty operation
• Check all settings on your camera and adjust them for viewing conditions in the
presentation room.
If any component of any camera is damaged, contact Ken-A-Vision
®
Technical Support for
repair information.
Troubleshooting
1
Introduction
The FlexCam
®
iCam Digital is a user-friendly presentation camera that features S-Video
and USB digital capabilities for enhanced flexibility in a wide variety of classroom
applications. This innovative camera is perfect for presenting objects, images, text or
microscopic images to a classroom. Using the USB connection and powerful software,
students and teachers can easily capture video, create video presentations and edit for
special effects.
Professional Services
If you need any additional information on how to install, set up, or operate your camera,
please contact us. We welcome and encourage your comments so we can continue to
improve our products and serve your needs.
Corporate Headquarters:
Ken-A-Vision Mfg. Co., Inc.
5615 Raytown Road
Kansas City, MO 64133 U.S.A.
Tel.: 816-353-4787
Fax: 816-358-5072
email: [email protected]
www.ken-a-vision.com
Product registration
Please register your camera using the online registration form in the Product section at
www.ken-a-vision.com/warranty.htm. We are better able to provide technical assistance
when your product is properly registered. Registration information is also used to notify
you of upgrades and new product information.
Product returns
All product returns require a return authorization (RA) number. Please contact Ken-A-Vision
Technical Support before attempting to return your product. Make sure you return all the
items that shipped with your product and include a brief description of how the product was
being used when the problem occurred.
Introduction
