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Section 8: Troubleshooting guide
Model 2657A High Power System SourceMeter® Instrument Reference Manual
8-8
2657A-901-01 Rev. B/December 2012
LAN troubleshooting suggestions
If you are unable to connect to the instrument's web interface, check the following items:
•
Verify that the network cable is in the LAN port on the rear panel of the instrument, not one of the
TSP-Link
®
ports (see the description in
(on page 2-5)).
•
Verify that the network cable is in the correct port on the computer. The LAN port of a laptop may
be disabled when the laptop is in a docking station.
•
Verify that the correct Ethernet card's configuration information was used during the setup
procedure.
•
Verify that the computer's network card is enabled.
•
Verify that the instrument's IP address is compatible with the IP address on the computer.
•
Verify that the instrument's subnet mask address is the same as the computer's subnet mask
address.
•
Turn the instrument's power off, and then on. Wait at least 60 seconds for the network
configuration to be completed. Verify that an IP address has been assigned to the instrument:
1. Press the
MENU
key to display the MAIN MENU.
2. Use the navigation wheel
to select
LAN
. The LAN CONFIG menu is displayed.
3. Select
STATUS
.
4. Select
IP-ADDRESS
.
•
Restart your computer.
•
For more detail on LAN settings, see
(on page C-10).
If the above actions do not correct the problem, contact your system administrator.
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