・ In this manual, "Speed Wi-Fi HOME 5G L13" is
referred to as "the product".
・ In this manual, "はじめてガイド (Quick Start Guide)"
(Japanese), "ご利用にあたっての注意事項 (保証
書) (Notes on usage (warranty)) (Japanese),
and "取扱説明書 詳細版 (Full instruction manual)"
(Japanese) are collectively referred to as
"Instruction Manual".
・ Company names and product names referred
to in this manual are trademarks or registered
trademarks of respective companies. The TM
and ® marks may be omitted in this manual.
Notes on usage
April 2023, 1st Edition
Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: ZTE Corporation
Imported by: ZTE Japan. K.K.
■Note■
Please read the phrases in this manual as those shown on the table below according to your carrier.
Phrase
Read as
au Style/au shop
Customer Center
Repair and Delivery Support Center
your WiMAX carrier
*
au homepage
your WiMAX carrier
*
homepage
Use only optional accessories specified by au for
the product.
Use only optional accessories specified by your
WiMAX carrier
*
for the product.
* We will let you know about the contact for WiMAX carrier when you purchase the product.
Using the product
• Before using the product, be sure to read the "Safety Precautions (Observe Strictly)" of "Notes on usage"
to ensure correct use.
• Before you assume that the product is malfunctioning, refer to "Quick Start Guide", and also refer to "故障
とお考えになる前に (Troubleshooting)" in "取扱説明書 詳細版 (Full Instruction Manual)" (Japanese) available on
au homepage.
https://www.au.com/support/service/mobile/guide/manual/ (Japanese)
• During communication, keep farther than 20 cm away from your body without any metals between them.
• Communication is not possible even inside of the service area in places where the signal does not
reach. Also, communication is sometimes not possible in a place where the signal reception is poor.
Communication is sometimes interrupted if you move to a place where the signal reception is poor.
• Since the product uses radio waves, the possibility of communication intercepts by third parties cannot
be eliminated (However, 5G, LTE, and WiMAX 2+ system have highly secure confidential communication
features).
• This product is designed for use in Japan only and cannot be used in any other countries.
• The product is designed for indoor use and cannot be used outdoor.
• Since the product is a radio station under the Radio Law, you may be asked to temporarily submit the
product for inspection in accordance with the Radio Law.
• The IMEI information of the product is automatically sent to your carrier for maintenance and monitoring
operational status.
• The Company is not liable for any damages or lost income arising from earthquakes, lightning, storms,
floods or other natural disasters, as well as fires, actions by third parties, other accidents, intentional or
mistaken operation by the customer, or use under other unusual conditions outside the responsibility of
the Company.
• The Company is not liable for any incidental damages (change/disappearance of described content, loss
of business income, disruption of business, etc.) arising from use of or inability to use the product.
• The Company is not liable for any damages or lost income arising from failure to observe the described
content of "Instruction Manual".
• The Company is not liable for any damages or lost income arising, for example, from malfunction caused
by combination with connected devices or software not related to the Company.
• Settings, etc. may sometimes be altered or lost due to faults, repair or other handling of the product. The
Company is not liable for any damage or lost income resulting from the alteration or loss of these data.
• It is recommended you keep a copy of important data on your computer's hard disk, etc. Whatever the
cause of the defect or malfunction may be, the Company assumes no responsibility for alteration or loss
of saved data.
• Contents registered in the product might be altered or lost in an accident, fault, repair or mishandling.
Be sure to keep a copy of important contents. Note that the Company assumes no responsibility for any
damages or lost income resulting from altered or lost contents.
• Do not discard the product together with regular trash. Please cooperate in the collection of the product
(including optional accessories) when it is no longer needed to protect the environment and effectively
use resources. Old products are collected at an au Style/au shop and other places.
* "The Company" as appears in the manual refers to the following companies:
Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: ZTE Corporation
Imported by: ZTE Japan. K.K.
* Reproduction of the content of "Instruction Manual" in part or in whole is prohibited.
* The content of "Instruction Manual" is subject to change without notice.
* Due to the specification changes of the operating system or termination of the services, some features
become unavailable.
* Every effort has been made in the preparation of "Instruction Manual". Should you notice any unclear
points, omissions, etc., feel free to contact us.
Safety Precautions (Observe Strictly)
■ Before using the product, thoroughly read these safety precautions for proper use.
■ These "Safety Precautions" describe instructions that should be observed to prevent injury to the
customer and others or damage to property using the product.
■ The following symbols indicate the different levels of injury or damage that may result if the guidelines
are not observed and the product is used improperly.
DANGER
This symbol indicates that "death or serious injury
*1
may directly and immediately
result from improper use".
WARNING
This symbol indicates that "death or serious injury
*1
may result from improper
use".
CAUTION
This symbol indicates that "minor injury
*2
and/or property damage
*3
may result
from improper use".
*1 Serious injury: This refers to loss of sight, injury, burns (high- and low-temperature), electric shock, broken
bones, injuries with residual aftereffects from poisoning, etc., and injuries requiring hospital
admission for treatment or long-term hospital attendance as an outpatient.
*2 Minor injury: This refers to injuries, burns (high- and low-temperature), electric shock, etc. that do not
require hospital admission for treatment or long-term hospital attendance as an outpatient.
*3 Property damage: This refers to extended damage to buildings, furniture, livestock, pets, etc.
■ Explanation of graphic symbols used in this manual
Indicates an action that is not allowed.
Indicates that handling with wet hands is
not allowed.
Indicates that disassembly is not allowed.
Indicates an action that must be done.
Indicates that use in a place where the
product is likely to get wet or allowing the
product to get wet is not allowed.
Indicates that the power plug must be
disconnected from the power outlet.
■ Precautions common to the main unit, AC adapter, SIM card, Ethernet cable
(sample), peripheral devices
DANGER
Do not use, store or leave the product in locations subject to high temperature or accumulation of heat
(e.g. by the fire, near a heater, under a kotatsu or bedding, in direct sunlight, in a car in the hot sun).
Doing so might cause fire, burns, injury, electric shock, etc.
Do not put the product in or near microwave ovens, cooking appliances such as IH cooking
heaters, or high pressure containers such as pressure cookers.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not splash sand, soil or mud, or do not directly place the product on them. Also, do not touch
the product with hands with sand, etc. adhered.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not use when the product gets wet with liquids such as water (drinking water, sweat,
seawater, urine of pet animals, etc.).
Or, do not use the product in a place where the product is exposed to moisture such as bathroom
or near a humidifier.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not disassemble or modify the product.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not let the product get wet with liquids such as water (drinking water, sweat, seawater, urine
of pet animals, etc.).
Doing so might cause fire, burns, injury, electric shock, etc.
Do not allow liquids such as water (drinking water, sweat, seawater, urine of pet animals, etc.) to
get inside the power terminal or LAN port.
Doing so might cause fire, burns, injury, electric shock, etc.
Use only optional accessories specified by au for the product.
Not doing so or using those with unclear manufacturer, distributor, or specifications may cause fire,
burns, injuries, or electric shock, etc.
WARNING
Do not subject the product to strong force, impacts, or vibration such as letting it fall, stepping on
it or throwing it.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not allow conductive materials (such as metal objects and pencil lead) to contact the power
terminal or LAN port, or allow dust to get inside of them.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not cover or wrap the product with bedding while it is in use.
Doing so might cause fire, burns, etc.
If you notice anything unusual about the product such as an unusual odor, abnormal noise, smoke
generation, heat generation, discoloration or deformation during operation or storage, perform the
following measures carefully.
• Remove the power plug from the power outlet.
• Remove the devices connected to the product.
Failure to do instructions above might cause fire, burns, injury, electric shock, etc.
CAUTION
Do not use damaged product.
Doing so might cause fire, burns, injury, etc.
Do not place the product on an unstable or inclined platform.
Doing so might cause the device to fall and cause injury, etc.
Do not use or store the product in a place where it is very humid, dusty, or subject to high
temperature.
Doing so might cause fire, burns, electric shock, etc.
If a child uses the product, his/her guardian should teach how to handle the product to avoid
improper use.
Failure to do so might cause accidental swallow, injury, electric shock, etc.
Do not store the product within the reach of small children or pet animals.
Doing so might cause accidental swallow, injury, electric shock, etc.
Note that the temperature of the product might rise when the product is used continuously. And, be careful
not to touch the product unintentionally and continuously, for example, when falling asleep while touching.
The temperature of the product or AC adapter might rise if you use them continuously. Depending
on your physical predisposition and physical condition, contacting with a high temperature part may
cause skin redness, itching, rash, or low-temperature burns. Be careful when you sleep, etc.
■ Main unit
DANGER
Do not throw the product into fire or apply heat.
Doing so might cause fire, burns, injury, etc.
Do not apply excessive force such as sticking a sharp object (nail, etc.) into the product, hitting it
with a hard object (hammer, etc.), or stepping on it.
Doing so might cause fire, burns, injury, etc.
WARNING
Do not allow liquids such as water (drinking water, sweat, seawater, urine of pet animals, etc.),
metal pieces, burnable items, and other foreign objects to get inside the SIM card slot.
Do not insert the SIM card into a wrong slot, or insert it in wrong orientation.
Doing so might cause fire, burns, injury, electric shock, etc.
Follow the instructions of each medical facility for the use of the product on their premises.
Do not use the product in a place where the use is prohibited.
The radio waves from the product might affect electronic devices or electronic medical equipment.
If you are wearing any electronic medical equipment, check with the relevant medical electronic
equipment manufacturer or vendor whether the operation might be affected by radio waves.
The radio waves from the product might have harmful effects on electronic medical equipment, etc.
Do not use the product near electronic devices or equipment operating on high precision control
or weak signals.
The radio waves from the product might interfere with the operation of electronic devices or
equipment.
* The following are some electronic devices or equipment that you should be careful of:
Hearing aids, implantable cardiac pacemaker, implantable cardioverter defibrillator, other electronic
medical equipment, and other automatically controlled devices or equipment. If you use an
implantable cardiac pacemaker, implantable cardioverter defibrillator, or other electronic medical
equipment, check with the medical electronic equipment manufacturer or vendor whether the
operation can be affected by radio waves.
Be careful not to allow a pet, etc. to bite the product.
Doing so might cause heat generation resulting in fire, burns, injury, etc.
CAUTION
If abnormalities on skin are developed by using the product, immediately stop using and take
medical treatment.
The use of the product might cause itching, rashes, eczema, or other symptoms depending on the
user's physical condition.
For material of each part, see "Material list".
Make sure that there are no adhered metal pieces (cutter blade, staples, etc.) as the NFC part of
this product generates magnetism.
Not doing so may cause injuries with adhered metal pieces.
■ AC adapter
WARNING
Do not use the AC adapter if the cord gets damaged.
Doing so might cause fire, burns, electric shock, etc.
Do not touch the AC adapter if you hear thunder.
Doing so might cause electric shock, etc.
Do not short-circuit the DC plug while it is connected to a power outlet. Do not touch the DC plug
with your hands, fingers, or any part of your body.
Doing so might cause fire, burns, electric shock, etc.
Do not place heavy objects on the cord of the AC adapter, or do not apply excessive force to the
cord such as pulling.
Doing so might cause fire, burns, electric shock, etc.
When you insert or remove the power plug to or from a power outlet, do not contact a metal
object such as metal accessory with the power plug.
Doing so might cause fire, burns, electric shock, etc.
Do not connect a voltage converter (such as a travel converter for overseas travel) to the AC
adapter.
Doing so might cause ignition, heat generation, electric shock, etc.
Do not apply excessive force to the connection part with the AC adapter connected to the product.
Doing so might cause fire, burns, injury, electric shock, etc.
Do not touch the DC plug or power plug of AC adapter with wet hands.
Doing so might cause fire, burns, electric shock, etc.
Use the AC adapter only on the specified power supply and voltage.
Using the incorrect power supply and voltage might cause fire, burns, electric shock, etc.
AC adapter: 100V AC (Make sure to connect to a household AC power outlet.)
Wipe dust off the power plug.
Using with dust on it might cause fire, burns, electric shock, etc.
When inserting the power plug into a power outlet, insert it firmly.
Insecure insertion might cause fire, burns, electric shock, etc.
When you disconnect a power plug from a power outlet, do not apply excessive force to it such as
pulling the cord of the AC adapter. Instead, grasp the power plug of the AC adapter to disconnect.
Pulling the cord of the AC adapter might damage the cord and cause fire, burns, electric shock,
etc.
When connecting/disconnecting the AC adapter to/from the product, do not apply excessive
force such as pulling the cord. Insert/remove the plug straight against a terminal.
Incorrect insertion/removal might cause fire, burns, injury, electric shock, etc.
If the connector of the AC adapter is deformed such as being bent, etc., stop using immediately.
Do not use it with the deformation restored.
Failure to do so might cause fire, burns, injury, etc. due to short-circuit of the power terminal.
Always remove the power plug of the AC adapter from a power outlet when not using it.
Keeping with the power plug connected might cause fire, burns, electric shock, etc.
Immediately remove the power plug from a power outlet if liquid such as water (drinking water,
sweat, seawater, urine of pet animals, etc.) gets adhered.
Failure to do so might cause fire, burns, electric shock, etc. due to short-circuit by adhered object,
etc.
Before cleaning, remove the power plug from a power outlet.
Failure to do so might cause fire, burns, electric shock, etc.
CAUTION
Do not touch the AC adapter for a long time when it is connected to a power outlet.
Doing so might cause burns, etc.
If abnormalities on skin are developed by using the AC adapter, immediately stop using and take
medical treatment.
The use of the product might cause itching, rashes, eczema, or other symptoms depending on the
user's physical condition.
For material of each part, see "Material list".