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Troubleshooting
The damper pedal is not released
when playing MIDI data.
If the damper pedal off/on events of the MIDI data are extremely short, there is
the possibility that the MP7SE’s piano sound sustains continuously. This is due
to the MP7SE reproducing the ability to release and quickly re-press the damper
pedal of an acoustic grand piano.
When Receive Mode is set to ‘Multi’,
received MIDI notes continue to
play, even when the Zone is turned
off.
This is the correct behaviour, as the Zone ON/OFF buttons are only intended to
connect/discconect the MP7SE’s keyboard from the internal tone generator.
This allows the MP7SE’s sounds to be triggered externally, without being played
by the instrument’s keyboard. For example, external MIDI keyboard controlling
bass sound in SUB section, while the full MP7SE keyboard is used for the PIANO
section.
1. Select the desired piano sound in the MAIN zone and a bass sound in the
SUB1 zone.
2. Turn of the SUB1 zone using the ON/OFF button.
3. Set SYSTEM:MIDI Receive Mode to ‘Multi’ and Rcv.Ch3 to SUB1.
4. Set the MIDI transmit channel to 3 for the external MIDI keyboard.
Check that the Receive Channel is set to the desired zone (MAIN or SUB1~3).
USB to HOST
Page
The instrument is connected to
the computer using a USB cable,
however the software does not
respond to key presses.
Check that a USB MIDI driver is installed on the computer.
Check that ‘USB Audio Device’ or ‘KAWAI USB MIDI’ is selected in the software’s
input/output device settings.
USB to DEVICE
Page
A USB memory device is not
detected, cannot be saved to, or
does not appear to function when
connected to the ‘USB to Device’
port.
Check that the USB memory device is formatted to use the FAT/FAT32
filesystem, and not set to ‘Write Protect’ mode.
Disconnect the USB memory device, turn the instrument off then on, then
reconnect the USB device. If the USB device still does not function, it may be
damaged or incompatible. Please try using a different USB device.
Ensure that the USB memory device is not a wireless flash drive. Such devices
are not compatible with the MP7SE.
The instrument pauses briefly when
connecting a USB memory device.
This is recognised behaviour when using large capacity (e.g. 8GB+) USB
memory devices.
The current SOUND/SETUP setting
is not stored correctly when saved
to a USB memory device.
Ensure that the desired SOUND/SETUP setting has first been stored to internal
memory before being saved to a USB memory device.
MP3/WAV Audio, SMF
Page
No sound can be heard when
playing an MP3/WAV audio file
stored on a USB memory device.
Check that the audio player volume is not set to 0.
Check that the format of the audio file is supported and listed in the ‘Audio
Player supported format specifications’ table.
An MP3/WAV audio file stored
on a USB memory device sounds
strange, or does not play back
correctly.
Check that the format of the audio file is supported and listed in the ‘Audio
Player supported format specifications’ table.
The file transfer speed of the USB memory device may be too slow to play the
audio file. Please try using a different USB memory device, ensuring that it
conforms to USB2.0 Hi-Speed standards.