www.kathrein-ds.com | [email protected]
936500026/a/PM/0120/GB | Subject to changes
KATHREIN Digital Systems GmbH | Anton-Kathrein-Str. 1–3 | 83022 Rosenheim | Germany | Phone +49 731 270 909 70
Problem
Possible Cause
Troubleshooting
Permanent message:
“Poor or no signal”
No voltage from
receiver
●
Make sure there is no short circuit on the
receiver-multi-switch connection
●
Make sure that the outlet does not block perma-
nent 18 V
Incorrect operation
mode
Frequency range and user bands on the receiver and
multi-switch must match. If the setting on the rotary
switch is changed, briefl y disconnect the multi-switch
from the mains so that the settings are applied on
restart
Poor
DiSEqC™ signal
Use distribution material without diodes to reduce
power consumption
Incorrect PIN code Check or deactivate the PIN code
Incorrect assign-
ment
Make sure that user band and frequency match. Note:
SCR address is smaller than the user band number
by 1
No voltage on the
LNB
Make sure there is no short circuit on the receiver-
LNB connection
Connect DC block EMU 12 (order no. 273281) to the
cascade input to reduce the load placed on the VL
trunk from the LNB
Short message:
“Poor or no signal”
or picture stutters at
regular intervals
Another subscriber
has accessed the
same user band
●
Check menu settings of all connected receivers
●
Make sure that the frequencies are assigned to
one receiver only
Loop-through multi-
switches without
Kathrein Power Saving
do not function or
function only some-
times
Rotary switch is set
to Kathrein Power
Saving “ON”
Switch off Kathrein Power Saving. Set the rotary
switch to “OFF”.
Electronic equipment
Electronic equipment is not domestic waste – in accordance with directive 2012/19/EC
OF THE EUROPEAN PARLIAMENT AND THE COUNCIL dated 04th July 2012 concerning
used electrical and electronic appliances, it must be disposed of properly. At the end of
its service life, take this unit to a designated public collection point for disposal.
Disposal
Possible Causes of Failure and Troubleshooting
