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Do Not Disturb

To reject calls from your handset, press the 

DND

 soft key. To return 

the handset to normal ringing status, press 

DND

 again.

N.B. if you have active Follow Me or Voicemail then the caller will 
hear this instead.

Handset Volume

When the receiver in on-hook press the – and + volume keys to 
change the ringing volume. When the receiver is off-hook press the 
– and + volume keys to change the volume of the receiver.

Call Pickup

If you see another VoIP phone within your Group ringing, but your 
phone is not ringing, you can dial 

*98

 to intercept that call on your 

handset.

Line Keys

The VVX350 has 5 available Line Keys that can be configured via the 
SMT portal to perform specific actions.
Line Keys can be assigned to perform one of the below actions:

Group Pickup:

 Performs the same action as dialling *98.

Directed Pickup:

 Intercept an inbound call to specific user.

Line Monitor

: Used to make directed calls and to monitor another 

Inclarity extension to see whether they are busy or available.

Speed Dial:

 Dials a number that has been set up within the Phone 

Manager portal and assigned to a specific speed dial command.

Quick Dial:

 Dials a number manually entered within the SMT portal.

Tel:

 01302 260195 

email: 

[email protected] 

www.katcommunications.co.uk

1 Watervole Way, Doncaster, South Yorkshire, DN4 5JP

Enable Wi-Fi

The Polycom VVX350 handset is Wi-Fi capable through the use of a 
Polycom Wi-Fi dongle that plugs into the handset via the USB port. 
The dongle allows you to connect to your network via Wi-Fi in 
place of an Ethernet cable.
For more information on how to enable this please contact our 
Customer Service team.

Personal Voicemail

The handset display will change to alert you when you have voice 
messages waiting. You can retrieve these messages by dialling 

1571

.

N.B. If you are away from your handset you can also check your 
messages by dialling 

08456999003

 from any other phone.

Setting a Theme

You can change the background theme of your Polycom VVX 350 
handset by pressing the 

Home

 key > 

Settings

 > 

Basic

 > 

Preferences 

and scrolling down to 

Themes

. Here you will find two options 

between 

Classic

 and 

Broadsoft

.

N.B. Changing the Theme will cause the handset to reboot to apply 
these changes.

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