DE-ICER MANUAL
12
Warranty Period: Models 2400D, 3400D, 3400HD,
4400D, 4400HD = 3 years
Kasco® Marine, Inc. warrants this de-icer to be free
from defects in material or workmanship (except for
the ropes, power cord, and propeller) under normal
use and service. The Kasco Marine, Inc. obligation
under this warranty is limited to replacing or re-
pairing free of charge any defective part within the
warranty period. The customer shall pay shipping
charges for returning the unit to Kasco or an Autho-
rized Repair Center.
THIS WARRANTY IS IN LIEU OF ANY OTHER WAR-
RANTIES, EXPRESSED OR IMPLIED, AND ANY OTHER
OBLIGATION OR LIABILITY WHATEVER ON THE PART
OF KASCO MARINE, INC. AND IN NO EVENT SHALL
KASCO MARINE, INC. BE LIABLE FOR ANY SPECIAL OR
CONSEQUENTIAL DAMAGES.
Warranty is void if:
•
The de-icer is not maintained properly according
to the Maintenance Recommendations supplied
in this manual.
•
The de-icer is returned for repair without the
power cord or if the unit, control box, or power
cord are altered in any way from original ship-
ment. Cuts in the power cord are not covered
under warranty.
•
The de-icer is damaged by unauthorized tamper-
ing.
•
The sacrificial anode around the propeller shaft
shows significant deterioration. (The anode must
be inspected periodically and replaced if neces-
sary.)
Warranty Claim Procedure: The best method for es-
tablishing warranty period is via the original receipt.
Also, register the unit online at:
. Once the warranty coverage has been estab-
lished, the unit may be sent to any Kasco Authorized
Repair Center for evaluation and repair. Please call
Kasco at 715-262-4488 prior to shipping to receive
any updated information and/or Repair Form, or call
to locate your nearest Authorized Repair Center. You
can also email Kasco at [email protected].
Please include the repair form received from Kasco
or your local distributor with the shipment. If no re-
pair form is available, include your name and phys-
ical address for return delivery of the repaired unit
and a daytime phone number and/or email address
for correspondence regarding the warranty claim.
Any expedited shipping method for the return of the
unit is at the customer’s expense. Kasco will return
units repaired under warranty at our expense via
ground freight within the continental United States.
Other Repairs
Most failed equipment can be repaired at substan-
tially lower costs than replacement with new equip-
ment. Please ship according to the instructions in
the previous section.
Kasco does estimates on repairs at the request of
the customer. The request for an estimate should be
included in the letter that accompanies the returned
unit and must include a daytime phone number
and/or email address. Estimate options are as fol-
lows:
•
We will contact the customer with a total esti-
mated cost for repairs after we have evaluated
the unit but before we perform the work.
•
We will repair the unit only if repair costs are
under a dollar amount stated by the customer.
Example: “Please repair if total is under $150.00
before shipping charges.”
All estimates that are rejected for repair will be de-
stroyed unless otherwise directed by the customer.
If the customer would like the unit returned, we will
restore the unit as closely as possible to the condi-
tion in which we found it and ship at the customer’s
expense (including shipping and handling charges).
Billing: Kasco accepts Visa and MasterCard credit
card payments. Kasco will call for credit card in-
formation upon completion of the estimate at the
customer’s request. All other warranty and repair in-
quiries should be directed to Kasco at 715-262-4488
WARRANTY
Back to Contents
