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The warranty of the bought product spreads throughout the Republic of Poland.
The warranty is not granted:
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When the product has been delivered to the producer without the original receipt
/ act of purchase.
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When the defect is caused by misuse or maintenance carried out incompatibly
with service manual.
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In case when any mending have been carried out by third party.
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In case any damage or removal of serial number located on the seat has been
stated.
Buyer’s rights:
Submitting a complaint the Buyer should clarify their request. Law on special conditions of
consumer sales provides various powers in the event of non-compliance of the consumer
goods with the contract. In the first place to choose from are:
1. Request to repair the goods free of charge,
2. Request to replace the goods for the new ones.
Any repairs resulting from the fault of the manufacturer are carried out free of charge. “Repair
or replacement free of charge” means that the seller is also obliged to reimburse the costs
incurred by the Buyer.
IMPORTANT!!!
The Seller is not responsible for the inconsistency of consumer goods with the contract in
case when the Buyer know about this inconsistency or, by assessing resonably, should have
known.
The Seller is responsible for the inconsistency of consumer goods with the contract in case
when it is stated before the expiry of two years from the date of delivery of this commodity to
the Buyer.
If the Seller, who receives from the Buyer a request related to the inconsistency of consumer
goods with the contract, does not respond to it within 14 days, it is believed that it was
considered to be reasonable.