29
Serial Number
11.2 Warranty Policy
11.2.1 Contents and Duration of Warranty
Contents of Warranty
1.
Repair will be provided free of charge if the problems are due to manufacturing or
defective components within the warranty period (a repair of this kind will hereafter be
called warranty repair).
2.
The warranty-covered repair can be performed by authorized KARMA wheelchair dealers
only.
3.
KARMA is not responsible for the transportation costs for repair and replacement.
4.
Replaced parts will be the property of KARMA.
Warranty Duration and Parts Covered by the Warranty
Please contact your local dealer.
11.2.2 Items Not Covered by the Warranty
Items Not Covered
The items listed below are not covered:
1.
Consumable parts such as brake shoes or pads, clutch shoe and lining, light bulbs, fuses,
upholstery and seating, brake cable, oil seal packing and gasket, screws/bolts and washers,
lubricant oil and grease, carbon brush inside the motor, battery liquid, footrest carpet, et
cetera;
2.
Those that do not affect the quality and functioning of the wheelchair such as noise or
vibration;
3.
Wear and tear resulting from usage as well as conditions resulting from lapse of time (e.g.,
normal aging and deterioration of paint, electroplating, plastic parts, etc);
4.
Damage due to a lack of maintenance or improper operation and storage;
5.
Fees for routine inspections, adjustments, adding oil, cleaning and other maintenance;
6.
Fees for regular inspections and maintenance; and
7.
Any fees incurred as a result of warranty repair, loss or compensation because of the
unavailability of the wheelchair (telephone use, shipping, car rental, travel costs, et
cetera).
Problems Not Covered
Problems caused by the following reasons are not covered:
1.
Failure to carry out the regular inspection and maintenance recommended by this owner's
manual;
2.
Improper storage;
3.
Tampering by changing or adding components to the vehicle, which are not approved by
KARMA;
4.
Damage caused by using non-KARMA genuine parts or other parts not recommended by
KARMA;
5.
Abuse or misuse of the vehicle such as driving over curbs and overloading the wheelchair
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Страница 40: ...Karma reserves the right to modify information herein without further notice 104 45020 Rev 04 2019 09...