INTRODUCTION
This Easy to Use Owner's Guide provides an overall reference on the
EVM224 Auto Attendant facilities of KAREL MS224 Telephone System.
Optionally, EVM224 may have Voice Mail facilities.
Auto Attendant facilities mainly serve the external callers by guiding
them throughout their calls with messages pre-recorded by the
System Supervisor. Hence, this guide does not cover any extension
user facility for Auto Attendant. The only two Auto Attendant facilities
available for the operator are given in the last pages.
Voice Mail, on the other hand, offers facilities to extension users.
These facilities are given in the three main parts:
1) In the first part, the Voice Mail facilities available for all the users
are given.
2) In the second part, the Voice Mail facilities available for the
extension users who are calling the system from outside are
given.
3) In the third part, the operator only facilities are given.
Notes:
•
External callers, who want to access any Auto Attendant or Voice
Mail service must use Tone Dialing (DTMF) telephone sets.
•
If a user receives music or silence upon attempting to use any
Auto Attendant or Voice Mail facility, this means that the EVM224
is busy. In this case the user may wait off hook till the EVM224
gets idle or hang up and try again later.
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