background image

 

©

 2016 KanhaTech Solutions Ltd.

 

20 

 

4.

 

Maintenance 

Safety information 

 

Recharge battery only with approved chargers designed for this product. 

 

Do not open to change battery. 

 

Do not use if visibly damaged. 

 

Do not expose to temperatures above 135°F or 55°C. 

 

Do  not  place  the  device  in  the  proximity  of  burning  candles,  cigarettes,  cigars, 
open fires, direct sunlight, etc. 

 

Do not expose to moisture. 

 

Do  not  disassemble.  Improper  handling  can  cause  damage  or loss  of  the  saved 
transactions. Only persons authorized by KanhaTech Solutions Ltd can carry out 
maintenance work. 

 

Do not incinerate or crush. 

 

Handle the device carefully and keep it in a clean, dust-free location. 

 

Keep out of reach of small children. 

 

How to clean your terminal 

WARNING:  DO  NOT  USE  UNDILUTED  AMMONIA  OR  ANY  CORROSIVE  CHEMICALS, 
ABRASIVE CLEANERS 
 
1.

 

Disconnect all cables and make sure the terminal is powered off before beginning 
any cleaning. 

2.

 

Apply  denatured  alcohol  to  a  clean,  soft,  non-abrasive,  low-lint  cloth.  Carefully 
wipe the entire terminal. 

3.

 

To  ensure  perfect  operation,  it  is  important  to  clean  the  card  reader  regularly 
using  a  cleaning  card.  You  are  recommended  to  clean  the  terminal  whenever 
read problems occur, but at least once a month. To do so, you should use damp 
cleaning cards which you pull through the card reader five to ten times on each 
side. 

 
Copyright © by KanhaTech Solutions Ltd. 2016 

This publication is proprietary to KanhaTech Solutions Limited, and is intended solely 
for contractual use of the Jio customers. 
This publication should not be reproduced or distributed for any purpose without the 
written permission of KanhaTech Solutions Limited. 

 

PLEASE NOTE: 

KanhaTech  Solutions  Limited  reserves  the  right to  make changes  to  specifications  at 
any  time  and  without  notice.  The  information  furnished  by  KanhaTech  Solutions 
Limited in this publication is accurate at the time of print; however, no responsibility is 

Содержание JioPay 3850

Страница 1: ...User Manual KanhaTech Solutions Limited JioPay 3850...

Страница 2: ......

Страница 3: ...ion you will need in order to use your new payment terminal It can be used as a cost effective and secure solution for following industries Payment Solution for Merchants supporting MSR ICC NFC config...

Страница 4: ...2016 KanhaTech Solutions Ltd 2 1 1 First Glance Right View Front View Back View Left View Inside the Box JioPay 3850 box includes the following components JioPay 3850 payment terminal Micro USB cable...

Страница 5: ...trip Reader 8 Cancel Menu 2 USB Connector 9 Back 3 SAM Smart Card slot 10 Enter 4 Fingerprint Reader 11 Functional Keys 5 Charging LED 12 Keypad 6 2 4 TFT 320 x 240 13 ICC Card Reader 7 Power On Off 1...

Страница 6: ...td 4 1 3 Keypad JioPay 3850 has a standard self Illuminating keypad with 10 Numerical Keys 4 Functional Keys 3 Control Keys an On Off Key Functional Keys Navigation Keys On Off Cancel Menu Back Enter...

Страница 7: ...ped with 2 4 TFT 18bpp QVGA display 1 4 1 Settings To change the Settings of the JioPay 3850 press the CANCEL button for 5 seconds It will open up menu select SETTINGS and press ENTER button Display r...

Страница 8: ...owered on and the Header Status bar appears on the top line in the screen It shows the Wi Fi Status Current Date and Time and Battery Status Following table outline what is displayed Icon Description...

Страница 9: ...time settings by selecting the option DATE AND TIME from SETTINGS Menu 1 4 4 1 Set Date To change the date select SET DATE To choose the attribute from DD MM or YYYY use F1 or F4 function keys To chan...

Страница 10: ...from HH MM or AM PM use function keys User can change values using numeric keypad To save the changes press the ENTER button 1 4 4 3 Automatic Update You can Enable Disable Automatic Update of Date a...

Страница 11: ...a wireless access point hotspot Wi Fi Direct devices Hotspot coverage can be as small as a single room with walls that block radio waves or as large as many square kilometers achieved by using multip...

Страница 12: ...th network you will see the Wi Fi icon next to the network name and in the status bar on the top TIP If you want to remove the Wi Fi network settings on your terminal select FORGET after selecting the...

Страница 13: ...ontactless Reader NFC 1 6 1 Magnetic Stripe Reader MSR The bi directional Magnetic Stripe Card Reader is located on the top of the JioPay 3850 The card should be swiped freely with magnetic stripe sho...

Страница 14: ...p into the reader Leave the card till the completion of the transaction and you see the message to do so If the transaction requires the pin verification cardholder has to enter the pin after the mess...

Страница 15: ...located on the top right corner Cardholder has to place finger flat on the fingerprint sensor for authentication Make sure the finger s midpoint is placed at the center of the fingerprint sensor as s...

Страница 16: ...replace the battery will void the warranty and will destroy the device 1 8 1 Battery Charging Battery of payment terminal can be charged using the USB charger cable provided in the box Insert the USB...

Страница 17: ...Once MSR Detect Beep Once ICC Detect Beep Once NFC Detect Beep Once Timeout Fast Beep Thrice Wi Fi Connected Beep Once Read FPR Beep Once Success Beep Once Bad Capture Beep Once Sleep Keypad LED and L...

Страница 18: ...date You can remotely update the firmware on the terminal by selecting this option but the terminal should be connected to Internet either through Wi Fi or USB 1 9 2 About JioPay This option will disp...

Страница 19: ...cations that are installed 2 3 Launch of Application Select the icon of application and press ENTER to launch the application If the default application is set through STARTUP option under APPLICATION...

Страница 20: ...select the option STARTUP In the above screen PAYMENTAPP is the set to be launched as a default application Use the function keys F2 and F3 to select the application and ENTER button to save the chang...

Страница 21: ...Chip based cards Make sure chip on the card is facing correctly as shown in ICC section Chip should not be in wear tear state For NFC cards Mobiles Card Mobile should be tapped on the back cover of te...

Страница 22: ...rminal is powered off before beginning any cleaning 2 Apply denatured alcohol to a clean soft non abrasive low lint cloth Carefully wipe the entire terminal 3 To ensure perfect operation it is importa...

Страница 23: ...The battery should not be disposed together with other waste The battery has to be disposed at an authorized place for recycling of electrical and electronic appliances By collecting and recycling wa...

Страница 24: ...of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that t...

Страница 25: ...ements of the Directive s EC R TTE Telecommunication Directive 1999 5 EC Test Standards EN300 328V1 8 1 EN301 489 1V1 9 2 EN301 489 1V1 6 1 EN301 489 17 V2 2 1 EN300 330 2V1 5 1 EN 60950 1 2006 A2 201...

Отзывы: