Warranty
Kanguru Solutions guarantees that every Kanguru QS2 enclosure will be free
from
defects in workmanship and materials for 1 year from the date of purchase.
It guarantees the Hard Drive installed in the device for 3 years. This
warranty
does not apply if, in the judgment of Kanguru Solutions, the product fails
due to
damage from handling, accident, abuse, misuse, or if it has been used in
a
manner not conforming to the product’s instructions, has been modified in any
way, or the warranty labels have been removed. If the product proves defective
during this warranty period, call Kanguru Solutions Technical Support in order to
obtain a Return Material Authorization required for service. When returning a
product, mark the RMA number clearly on the outside of the package, and
include a copy of your original proof of purchase.
In no event shall Kanguru Solutions’ liability exceed the price paid for the product
from direct, indirect, special, incidental, or consequential software, or its
documentation. Kanguru Solutions offers no refunds for its products after 30 days
of purchase. Kanguru Solutions makes no warranty or representation, expressed,
implied, or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its
quality, performance, merchantability, or fitness for any particular purpose.
Kanguru Solutions reserves the right to revise or update its products, software, or
documentation without obligation to notify any individual or entity.
Tech Support
If you experience any problems installing your Kanguru QS2 or have any technical
questions regarding any of our products, please call our tech support department.
Our tech support is free and available Monday thru Friday, 9am to 5pm EST.
Call 1-508-376- 4245 or
visit our website at
www.Kanguru.com
