Damage in shipment by U.P.S.:
1. You MUST notify U.P.S. immediately so that they can
inspect the damage. U.P.S. will return the damaged
merchandise to us.
2. Notify our company as to the nature of the damage, parts
missing, etc. We will then assume responsibility for
disposition of the damages with U.P.S.
Important Note: Do not destroy any of the cartons in which
the merchandise was shipped. No claim for damage in shipment
can be made unless the original cartons are available for
inspection.
Damage in shipment by Parcel Post:
1. Take the damaged merchandise, in the original carton,
to your local Post Office as soon as possible after damage
is discovered; also request a damage claim form.
RETURN ADDRESSES
Eastern and Central Time Zones:
KANGAROO PRODUCTS COMPANY
111 Kangaroo Drive, Box 607
Columbus, North Carolina 28722
(828) 894-8241
email [email protected]
Pacific and Mountain Time Zones:
KANGAROO NEVADA COMPANY
1012 Mallory Way, Box 1449
Carson City, Nevada 89702
(775) 883-6212
email [email protected]
INSTRUCTIONS ON REPORTING
SHIPPING DAMAGE
