HDSC31D-‐4K Collaboration Scaler Switcher
10
KanexPro After-‐sales Service & Warranty Information
If there appear some problems when running this product, please check and
consult the user manual for anything that you may have missed.
1.
Product Limited Warranty: We warrants that its products will be free from
defects in materials and workmanship for three years, which starts from the
first date of purchase (The purchase invoice shall prevail).
Proof of purchase in the form of a bill of sale or receipted invoice, which is
evidence that the unit is within the Warranty period, must be presented to obtain
warranty service.
2.
What’s not covered under the Warranty
(Servicing available for a fee):
l
Warranty expiration
l
Factory applied serial number has been altered or removed from the product.
l
Damage, deterioration or malfunction caused by:
l
Normal wear and tear
l
Use of supplies or parts not meeting our specifications
l
No certificate or invoice as the proof of warranty.
l
The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
l
Damage caused by force majeure.
l
Unauthorized service
l
Any other causes which does not relate to a product defect