8.1. Device prompted offline?
Check whether the equipment is in the energized state and observe
whether the working light of the equipment lights up normally.
Check whether the Wi-Fi network is good and restart the router.
If the location of the device according to the router is far away, resulting
in the inability to obtain a good Wi-Fi signal, it is recommended to move
the router to a closer location, or add a WiFi amplifier to enhance the
home Wi-Fi performance.Remove the floodlight camera from your Cloud-
Edge account�Reset the device,and then re-add it.
Check that the device firmware and applications are up to date.
8.2. Update router or Wi-Fi password?
Delete the camera from your CloudEdge account. After resetting the
device, use the new Wi-Fi and password to add it again.
8.3. Can't play historical video?
• Check the status of the SD card in "Settings" to ensure that the SD card
has been successfully recognized.
• Reinsert the SD card.
• In the application, format the SD card.
• Try another new SD card.
8.4. Why does the device not recognize the SD card?
• Please insert the Micro SD card before power on;
• It is recommended to use San Disk, Samsung and other brand cards;
It is recommended to use a standard class 10 TF card;
• Only FAT32 format is supported.
• TF card can't be identified when the internet environment is not good.
8.5. Why is the battery life of my device poor?
• Please check whether the alarm is too frequent, because the working
time of the device deter-mines the battery life, in the long working time,
the more frequently the PlR, the faster the battery will be consumed. It is
recommended to reduce the motion detection sensitivity of the device
appropriately, and set alarm interval and alarm time plan (note: outdoor
air conditioning equipment, moving vehicles and passing pedestrians will
often give alarm). Please adjust the Angle of the device to avoid these
objects.
• In cold weather, the battery capacity decreases,which also affects the
durability of the device.
8.6. The phone cannot receive the alarm push?
• Turn on all the push permissions of the "CloudEdge'
• application in the system settings of your mobile phone.
• Make sure that the device's motion detection function is successfully
turned on.
• Restart the phone, and clear the cache on Android phones.
• Check whether the network is good.
8.7. How to judge whether the charging is successful?
The device's charging indicator light is red, which means it is charging. A
blue light means that charging is complete. It will take approximately 10
hours or more to fully charge.
8.8. What should I do if the charge fails?
• Determine whether the power adapter is good, try another one.
• Determine whether the USB charging cable is good, try another one.
• The charging indicator may be defective, please check the charging
condition in the phone APP.
• Determine whether the charging port of the device is not in good contact
with the USB charging cable.
• The device has a low temperature charging protection module, please
don't charge the device at low temperatures.
8.9. What may affect the efficiency of Solar Panel?
Your solar panel may not be able to keep your camera fully charged on
days that are snowy,cloudy, gloomy, or rainy or during periods of
extensive use (frequent access or constant triggers). External factors,-
such as shade, temperature, weather, and amount of dust or debris on its
surface may also affect the effectiveness of Solar Panel in generating
electricity.
8.10. How to optimize the efficiency of Solar Panel?
The amount of energy produced by the Solar Panel depends on several
factors: average sun exposure, weather conditions, tilt angle, dust, or
debris.
For optimizing the effectiveness of your Solar panel,you could
• mount your solar panel in well-lit places and avoid locations like the
shadow of trees, buildings�or other obstacles to ensure sufficient
sunlight.
• Adjust the direction of your solar panel to face the true south (in the
northern hemisphere) or the true north (in the southern hemisphere) and
tilt it to the appropriate angle according to your latitude to ensure
maximum sun exposure.
• Wipe the surface of the solar panel with a wet paper towel or cloth
regularly to remove the dust and debris on the surface of the panel.
8.11. Can solar panels work at low temperatures?
The minimum operating temperature of solar panels is -20C(-4T). Low
temperatures will slow down the chemical reaction of the camera battery,
thus causing the camera to indicate that the battery is low. For the safety
of your camera and solar panel, please charge the battery at a tempera-
ture between -20°C and 60°C (-4°F-140°F) and if the temperature is
lower than -20 C(-49F), do not use solar panels to charge.
8.12. How do l know if the camera is charging when connected to
the solar panel?
As long as the solar panel faces the sun, the camera will charge. But only
when the current reaches 500mAh, the charging icon will appear on the
APP.
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E-mail: [email protected]
Содержание DQ201
Страница 1: ...DQ201 Solar Powered Wireless Security Camera QUICK START GUIDE E mail service kfconcept com ...
Страница 11: ...Passaggi per la connessione Wi Fi 10 E mail service kfconcept com ...
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Страница 47: ...Power Light Power Interface Red Light Charging Blue Light Charging Completed 46 E mail service kfconcept com ...
