Problem
Possible Cause/Possible Solution
No audio
• Audio out chosen correctly? (change with SPDIF key
until right output is activated)
• Is the audio format supported? (if necessary,
check your audio device for the format); analogue:
stereo PCM, digital: PCM, Dolby 5.1
Audio and image troubles • Are the used cables of poor quality
or maybe too long?
• Are input device and output device compatible with
each other?
• Are the plugs correctly connected?
• When using two output devices
(splitting) problems may occur
with differing resolutions
• Check power supply. If necessary, choose another
wall outlet.
• Loosen HDMI cable and plug in again
Remote control
is not working
• Has the plastic strap been removed?
• Is the remote controls battery low?
Our customer's support will be glad to help you under [email protected].