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Warranty service
1. Warranty Conditions
The warranty service is only valid for users who have correctly installed, used and maintained
in accordance with the manual, and all man-made faults or damages are not covered by the
warranty. Please keep the proof of purchase in a safe place so that you can obtain satisfactory
after-sales service in a timely manner.
2. Warranty coverage
Within one year from the date of purchase, if there is any damage caused by the manufacturing
process or components, the company will provide free warranty service. The free maintenance
service provided during the warranty period includes free repair, free replacement of faulty
spare parts, and replacement of products that cannot be repaired with products of the same
model. Free service does not include shipping costs incurred for product repairs.
3. Non-warranty coverage
The following factors are not covered by the free warranty, and customer repairs are subject to
fees.
1) Product appearance (please confirm when purchasing);
2) Improper use, maintenance, or storage (please use, maintain and store correctly according
to the user manual);
3) Access to inappropriate power supply;
4) Damage to the components caused by the short circuit of the circuit board caused by the
entry of various insects into the machine;
5) Losses caused by accidents;
6) Use inappropriate spare parts (non-company spare parts are not applicable);
7) Persons not authorized by the company negligently handle, modify or repair (please do not
dismantle or repair without authorization);
8) Failure or damage caused by use outside the applicable occasion;
9) Damage caused by force majeure, etc.;
10) Consumable and wearing parts (pump tube, connector, connecting tube, etc.);
11) The warranty period has expired.