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16
Troubleshooting Guide
Problem
Possible Issue
Solution
The motor
works very
slowly
Too many ingredients in the bowl.
Remove some ingredients and restart.
The speed dial is set too low.
Set the speed dial to higher speed.
The motor
does not start.
The power plug is not plugged into the
wall outlet, or the circuit breaker is tripped.
Plug into outlet and check function
of outlet.
The motor is damaged.
Call our customer service department.
The beaters
stop rotating.
This mixer has a safety feature when it
detects a heavy load (no rotation).
To reset, turn control knob to (OFF).
Too many ingredients in the bowl.
Remove some ingredients and restart.
KSB655_IB_A20_FA.indd 16
31/3/20 7:03 pm