Trouble Shooting
If the heater will not operate, please check the following before seeking repair of service:
• Check if the power cord is plugged into an electrical outlet, if not plug in.
• Check if electricity to the main fuse is working.
• Make certain the power switches are turned on. If not, choose a setting.
Maintenance and Care Instructions
• When disconnected from the electrical supply, clean the outside of the patio heater with a
damp cloth. Never use corrosive or solvent cleaners or immerse in water.
• Any maintenance or repairs including replacing the halogen tube should only be carried out by
a qualified electrician or by a qualified service centre.
• Check all components regularly for correct function, damage and loose connections especially
at the start of the season and at 1-2 month intervals dependent on use.
• Damaged components may endanger your safety or shorten the life of the product. Replace all
damaged parts immediately. Use only spare parts manufactured by Kettler. Should you wish to
purchase spare parts, they can be ordered directly from:
www.kettler.co.uk/shop
• Kettler will not be responsible for damaged caused by improper use.
Storage
• If the heater will not be used for a long period of time, store it in a cool, dry location when not
in use. To prevent dust and dirt build-up, use the original packaging to repack the unit.
