KaiCong P58A, Руководство пользователя

Страница: 15 / 17

P58A thermal printer User’s Manual
13
8 Faults handling
Please refer to the methods as below when printer can’t work normally. Please contact your
supplier directly, if it still doesn’t work normally.
8.1 Printer does not work
Problems Probably reasons Solutions
Power indicator is not light,
printer does not work.
Battery without electricity Charge battery
Printer is power off Power on the printer
Printer is damaged Contact to your supplier or factory directly
8.2 Problems when it is printing
problems Probably reasons solutions
Color strips occur on
the paper
Paper maybe run out Load a new paper roll.
Printing is not clear or
have dirty spots
Paper roll loading incorrectly Check paper roll loading correctly or not
Paper can’t meet the requirements Use the recommended thermal paper
Print head or printer rubber roller is
dirty Clean print head or printer rubber roller by soft
cotton stick with alcohol
Printing density sets too light
Increase printing density to satisfy the
requirements
Paper can output
normally
Paper jam
Open upper cover or check paper feed channel
to get to know paper jam.
Printing contents get
lost
Print head or printer rubber rollers is
dirty Clean print head or printer rubber roller by soft
cotton stick with alcohol
Print head damaged Contact to your supplier or factory directly