Kaden KW Series, Руководство пользователя

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14 | Kaden Owner’s Manual
8. Warranty information
Reece Limited Product Quality Guarantee
You have purchased a quality product from Reece Australia
Pty Ltd ABN 84 004 097 090 (“Reece Limited”).
Warranty Terms & Conditions
These Warranty Terms and Conditions (“Warranty”) constitute your agreement with Reece Limited and will apply to your
service order. The benefits given by this Warranty are in addition to all consumer guarantees and other rights and remedies
prescribed by the Australian Consumer Law and any other applicable laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
In addition to your rights and remedies under the Australian Consumer Law, Reece Limited provides consumers with a Warranty
which covers faults in product construction, materials and assembly in the following applicable warranty periods:
KW Series Window Air Conditioners
Use Warranty
Residential applications (human comfort use) 5 years
Commercial applications (human comfort use) 5 years
Non-human comfort applications and portables 1 year
Claim Procedure
In order to claim the Warranty, you must cease using the product when a fault arises, contact the Reece Limited branch
where the product was purchased to report the issue and follow Reece Limited’s directions regarding what to do next. The
relevant Reece Limited branch details can be found on your purchase invoice. Reece Limited’s general contact details are
as follows:
For more information on warranty please visit:
https://www.kadenair.com.au/faqs/
If applicable, all replacement products will be available for collection at no cost to the customer at the nearest Reece
Limited branch to the customer’s location, or elsewhere as agreed between the customer and Reece Limited.