Kaden Owner’s Manual |
11
Issue
Possible causes
The outdoor unit makes
noises
The unit will make different sounds based on its current operating mode.
Dust is emitted from either
the indoor or outdoor unit
The unit may accumulate dust during extended periods of non-use, which will be emitted when
the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odour
The unit may absorb odours from the environment (such as furniture, cooking, cigarettes, etc.)
which will be emitted during operations.
The unit’s filters have become mouldy and should be cleaned.
The fan of the outdoor unit
does not operate
During operation, the fan speed is controlled to optimise product operation.
Troubleshooting
When troubles occur, please check the following points before contacting your qualified technician.
Problem
Possible causes
Solution
Poor cooling
performance
Temperature setting may be higher than ambient
room temperature
Lower the temperature setting
The heat exchanger on the indoor or outdoor unit
is dirty
Contact a qualified service technician
The air filter is dirty
Remove the filter and clean it according to instructions
The air inlet or outlet of either unit is blocked
Turn the unit off, remove the obstruction and turn it
back on
Doors and windows are open
Make sure that all doors and windows are closed
while operating the unit
Excessive heat is generated by sunlight
Close windows and curtains during periods of high
heat or bright sunshine
There are too many sources of heat in the room
(people, computers, electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to leak or long-term use
Contact a qualified service technician
The unit is not
working
Power failure
Wait for the power to be restored
The power is turned off
Turn on the power
The fuse is burned out
Contact a qualified service technician
Remote control batteries are dead
Replace batteries
The unit’s 3-minute protection has been activated
Wait three minutes after restarting the unit
Timer is activated
Turn timer off
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