KTI-XD13002 4 Rev. 02/15/21
PREVENTATIVE MAINTENANCE
This is the safety alert symbol used for the PREVENTATIVE MAINTENANCE section of this manual to alert you to potential
personal injury hazards. Obey all instructions to avoid possible injury or death.
1. Always store the jack in a well protected area where it will not be exposed to inclement weather, corrosive vapors, abrasive dust or any
other harmful elements. The jack must be cleaned of water, snow, sand, grit, oil, grease or other foreign matter before using.
2. The jack must be lubricated periodically in order to prevent premature wearing of parts. A general purpose grease must be applied
to caster wheels, front axle, elevator arm, handle base pivot bolts, release mechanism and all other bearing surfaces. Worn parts
resulting from inadequate or no lubrication are not eligible for warranty consideration.
IMPORTANT: In order to prevent seal damage and jack failure, never use alcohol, hydraulic brake fluid, or transmission oil in the
jack. Use hydraulic jack oil, a light turbine oil, Chevron AW ISO 32 or Unocal Unax AW 150.
3. Every jack owner is responsible for keeping the jack labels clean and readable. Use a mild soap solution to wash external
surfaces of the jack but not any moving hydraulic components.
4. Inspect the jack before each use. Do not use the jack if any component is cracked, broken, bent, shows sign of damage or leaks
hydraulic fluid. Do not use the jack if it has loose or missing hardware or components, or is modified in any way.
Take corrective action before using the jack again.
5. Do not attempt to make any hydraulic repairs unless you are a qualified hydraulic repair person that is familiar with this equipment.
TROUBLESHOOTING
PROBLEM: UNIT WILL NOT LIFT RATED LOAD.
ACTION:
Purge air from hydraulic system by following procedure under SETUP.
PROBLEM: UNIT WILL NOT SUSTAIN RATED LOAD OR FEELS "SPONGY" UNDER RATED LOAD.
ACTION:
Purge air from hydraulic system as above.
PROBLEM: UNIT WILL NOT LIFT TO FULL HEIGHT.
ACTION:
Purge air from hydraulic system as above or check oil level in reservoir.
PROBLEM: UNIT STILL DOES NOT OPERATE.
ACTION:
Contact your place of purchase for details on handling warranty.
K-Tool International warrants that all XD and HD jacks and service-related equipment will be free from defects in material and
workmanship for a period of 2 years following the original date of purchase. This warranty is extended to the original retail purchaser
only. If any jack or service-related item proves to be defective during this period, it will be replaced or repaired, at K-Tool International’s
option, without charge. This warranty does not apply to damage from accident, overload, misuse or abuse, nor does it apply to any
equipment which has been altered or used with special attachments other than those recommended. This warranty does not cover
repairs made by anyone who is not a K-Tool International Professional Lifting Equipment Authorized Repair Center.
All HD and XD jacks or service-related equipment will be replaced or repaired at K-Tool International’s option during the 2 year warranty
period.
During the 2 year warranty period, all alleged defective products must be shipped, freight prepaid, along with proof of date-of-purchase,
to your nearest K-Tool International Professional Lifting Equipment Authorized Warranty Center. Be certain to include your name,
address and phone number along with proof-of-purchase information, and a brief description of the alleged defect. The product will be
returned to the customer, freight prepaid.
For more information regarding warranty and repair procedures, repair center locations, and troubleshooting tips please visit:
www.ktoolinternational.com/kti/warranty.
In no event shall K-Tool International be liable for incidental or consequential damages. The liability on any claim for loss or damage
arising out of the sale, resale or use of a jack or related service equipment, shall in no event exceed the purchase price. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED IN CONNECTION WITH THE SALE OF K-TOOL
INTERNATIONAL PROFESSIONAL LIFTING EQUIPMENT. ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
WARRANTY HANDLING PROCEDURES AND GUIDELINES FOR HD AND XD LIFTING EQUIPMENT
