Koa-PicoITX User Manual rev 1.0
22
6.
WARRANTY
K-TEAM warrants that this product is free from defects in materials and
workmanship and in conformity with the respective specifications of the product for the
minimal legal duration, respectively one year from the date of delivery, under normal
use conditions.
Upon discovery of a defect in materials, workmanship or failure to meet the
specifications in the Product during the afore mentioned period, Customer must request
help on K-Team Internet forum on
http://www.k-team.com/kforum/
by detailing:
•
The type of the product used (package, version, & serial number).
•
The extension modules.
•
The programming environment of the robot (standard, version, OS).
•
The standard use of Product before the appearance of the problem.
•
The description of the problem.
If no answer is received within two working days, Customer can contact K-TEAM
support by phone or by electronic mail with the full reference as stated below
If the defect is identified as a “warranty” related problem, K-TEAM shall then, at
K-TEAM's sole discretion, either repair such Product or replace it with the equivalent
product without charging any technical labour fee and repair parts cost to Customer,
under the condition that Customer brings such Product to K-TEAM within the period
mentioned before. Repair or replacement under warranty does not entitle to original
warranty team extension.
This limited warranty is invalid if the factory-applied serial number has been
altered or removed from the Product.
This limited warranty covers only the hardware and software components
contained in the Product. It does not cover technical assistance for hardware or software
usage and it does not cover any software products contained in the Product.
This limited warranty is non-transferable.
It is likely that the contents of Customer's flash memory will be lost or reformatted
in the course of the service and K-TEAM will not be responsible for any damage to or
loss of any programs, data or other information stored on any media or any part of the
Product serviced hereunder or damage or loss arising from the Product not being
available for use before, during or after the period of service provided or any indirect or
consequential damages resulting therefore.
If during the repair of the product the contents of the flash memory are altered,
deleted or in any way modified, K-Team is not responsible whatever. Customer’s
product will be returned to customer configured as originally purchased (subject to
availability of software).
