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Drink is not hot enough?
The heating element could be calcified. Descale the appliance in accordance with the
instructions on p. 24/25. If the problem continues to occur, please contact our service
centre.
Does the appliance need to be descaled even if a water filter is being used?
The use of a water filter increases the descaling intervals considerably, but it cannot
completely replace them. The appliance needs to be descaled regularly in any case
because mineral deposits can occur depending on your regional water hardness level
and the installation site. If using a water filter, we recommend descaling the appli-
ance yearly with a
K-fee® – your system
approved liquid solution. More frequently
depending on water hardness in your local area.
What can be done if the lever cannot be closed completely after a capsule has been
inserted?
First, ensure that there are no more used capsules in the brewing chamber and that the
used capsule container has not been overfilled. Ensure that the new capsule you have
inserted is in the correct position.
What can be done if the used capsule container is overfilled and is jamming?
Attempt to remove the container by shaking it slightly.
What is the purpose of automatic switch-off?
If the appliance is not being used, it switches off automatically after 5 minutes. This
reduces the energy consumption of your
K-fee® – your system
capsule machine consi-
derably: the appliance consumes considerably less power (less than 0.5 W) than it does
in operating mode.
During periods of absence and at the end of the brewing day, switch the appliance off
at power supply (240 V plug).
All function buttons flashing rapidly?
The appliance could be overheated or have a fault. Switch the appliance off, remove the
mains plug and allow the appliance to cool down. After this, reinsert the mains plug
again and switch the appliance on. If the error message occurs again, please contact
our service centre.
Drinks not being prepared properly?
Check to ensure that the lever has been pressed down completely. If, despite this, the
error occurs again you should clean the appliance (see instructions p. 20/21: Cleaning
with a cleaning capsule or p.22/23: Cleaning with cleaning fluid) and also descale it
(see instructions p. 24/25).
If the water runs out during drinks output: Interrupt drinks preparation by pressing
any button. Open and close the lever to eject the capsule, remove the water tank,
refill it with fresh water and insert it in the appliance again. Place collecting
container under the spout and rinse the appliance out until water flows out of the
drinks spout.
Drink dispensing is delayed?
The appliance is heating up.
Liquid capacity during drinks preparation is insufficient?
The system could be calcified. Descale the appliance in accordance with the in-
structions on p. 24/25. If the problem continues to occur, please check the cup
filling capacity you have programmed. If required, reset the appliance to the factory
settings (see instructions p.17) and then re-programme your individually required cup
filling capacity (see instructions p. 16).
SAFETY INFORMATION
The appliance only functions correctly
with drink capsules of any brand which are
labelled with the
K-fee® – your system
logo.
Use of non-original capsules can result in the fol-
lowing risks: health risks, damage to the appliance
and possible loss of warranty claims.
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Frequently asked questions
