13
Vyper-KV
USER GUIDE
Service
To obtain service:
1. Please have the serial number(s) of the unit(s) available for
reference.
2.
Contact the official K-array distributor in your country:
find the Distributors and Dealers list on K-array website.
Please describe the problem clearly and completely to the
Customer Service.
3.
You will be contacted back for on line servicing.
4. If the problem cannot be resolved over the phone, you may
be required to send the unit in for service. In this instance,
you will be provided with an RA (Return Authorization)
number which should be included on all shipping
documents and correspondence regarding the repair.
Shipping charges are the responsibility of the purchaser.
Any attempt to modify or replace components of the device
will invalidate your warranty. Service must be performed by an
authorized K-array service center.
Cleaning
Use only a soft, dry cloth to clean the housing. Do not use any
solvents, chemicals, or cleaning solutions containing alcohol,
ammonia, or abrasives. Do not use any sprays near the product
or allow liquids to spill into any openings.
