K-array KTL22, Руководство пользователя, Страница: 18 / 24

18
PRELIMINARY
KTL22 - KTL22C
9. SERVICE
To obtain service:
1) Contact the official K-array distributor in your country. They will direct you to the
service centre.
2) If you are calling for service, have the serial number(s) of the unit(s) at hand for
reference. Ask for Customer Service, and be prepared to describe the problem clearly
and completely.
3) If the problem cannot be resolved over the phone, you must return the unit for
service.
4) You will be given an RA (Return Authorization) number for job tracking. Refer to
this number on shipping materials and in all correspondence concerning the repair.
Shipping
charges are the responsibility of the purchaser.
Any attempt to modify or replace components of the device will invalidate your
warranty. Service must be performed by an authorized K-array service center.
Cleaning:
•
Clean the product enclosures using a soft, dry cloth only.
•
Do not use any solvents, chemicals, or cleaning solutions
containing alcohol, ammonia, or abrasives.
•
Do not use any sprays near the product or allow liquids to spill
into any openings.
K-array systems are warranted against manufacturing defects in materials or
craftsmanship as determined by the distributor. During the warranty period K-array
will, at it’s discretion, either repair or replace products which prove to be defective
provided that the product is returned in its original packaging, shipping prepaid, to an
authorized K-array service agent or distributor. K-array cannot be held responsible for
defects caused by unauthorized modifications, improper use, negligence, exposure to
inclement weather conditions, act of God or accident, or any use of this product that
is not in accordance with the instructions provided by K-array. K-array is not liable for
consequential damages. This warranty is exclusive and no other warranty is expressed
or implied. This warranty does not affect your statutory rights.
10. WARRANTY