16
PRELIMINARY
K-CTRL
Cleaning:
•
Clean the product enclosures using a soft, dry cloth only.
•
Do not use any solvents, chemicals, or cleaning solutions
containing alcohol, ammonia, or abrasives.
•
Do not use any sprays near the product or allow liquids to
spill into any openings.
To obtain service:
1) Contact the official K-array distributor
in your country. They will direct you to the
service centre.
2) If you are calling for service, have the
serial number(s) of the unit(s) at hand
for reference. Ask for Customer Service,
and be prepared to describe the problem
clearly and completely.
3) If the problem cannot be resolved over
the phone, you must return the unit for
service.
11.SERVICE
10. MAINTENANCE
This unit does not need regular
maintenance. The internal circuit is
protected by a 250V/2A slow-blow fuse
5x20mm fuse. IIf this fuse fails, this
usually indicates an internal fault requiring
servicing by a qualified engineer. The fuse
shall only be replaced by a fuse of the
same specification, and the replacement
has to be made by qualified personnel
obeying applicable safety rules.
4) You will be given an RA (Return
Authorization) number for job tracking.
Refer to this number on shipping materials
and in all correspondence concerning
the repair. Shipping charges are the
responsibility of the purchaser.
Any attempt to modify or replace
components of the device will
invalidate your warranty. Service must
be performed by an authorized K-array
service center.
