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Maintenance
Ensure the unit is fully unplugged from the mains socket before cleaning.
• To clean the units, wipe the case with a slightly moist, lint-free cloth.
• Do not use any cleaning fluids containing alcohol, ammonia or abrasives.
• Do not spray aerosol at or near the unit.
Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table
contains various tips. If you require additional assistance please call our UK Call Centre on
0844 561 1234. Our UK Customer Contact Centre is open Monday-Saturday 8am-8pm or
Sunday 8am-6pm.
General
Problem
Solution
No power.
• Ensure the mains plug is connected.
• Make sure that you select the ON mode.
The remote control is
not function.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the unit.
• Replace the battery in the remote control with a new one.
• Remove any obstacles between the remote control and
the unit.
No sound from the
subwoofer.
Please try either one of the solutions below:
• Make sure that the unit is not muted. Press the MUTE or
VOL +/– button to resume normal listening.
• Press on the unit or on the remote control to switch the
soundbar to standby mode. Then press the button again to
switch the soundbar on.
• Unplug both the soundbar and the subwoofer from
the mains socket, then plug them again. Switch on the
soundbar.
• Ensure the audio setting of the input source (e.g. TV, game
console, DVD player, etc.) is set to PCM mode with optical
input.
• The subwoofer is out of range, please move the subwoofer
closer to the soundbar. Make sure the subwoofer is within
4 m of the soundbar (the closer the better).
• The soundbar may have lost connection with the
subwoofer. Re-pair the units by following the steps on
the section “Pairing the Wireless Subwoofer with the
Soundbar”.
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